Random disconnection when user is connected to corporate network
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10-27-2023 12:00 AM
Hello All,
After Wifi 6 deployments, we have observed that few of our users are randomly getting disconnected. We ran a script and pushed it to the users device to get the logs.
We got the below error-
Event 4042- Capacity change on {e4c61a7a-894b-4de1-952b-622a0f3270ae} (0x47008000000000 Family: V4 Capacity: None ReasonChange: SuspectArpProbeFailedExitingCS)
Could anyone please help on what could be the reason for this?
@@Rasika Nayanaji
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Catalyst Wireless Controllers
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10-27-2023 12:20 AM
What firmware and APSP is the controller on?
What model of AP?
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10-27-2023 05:35 AM
And what client device, what OS, what network adapter and driver version?
Has the device vendor explained what the debug log means?
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