02-15-2019 10:52 AM - edited 07-05-2021 09:52 AM
This is terrible. I had a 5508 WLC that I couldn't access remotely but Prime reported that it was still serving APs. TAC RMA'ed it. Got the replacement, upgraded the code and I could access the GUI. I restored the config from a backup and guess what!?! Cant access the GUI or SSH to it. Yes it's enabled.
Do I have any other choice than to reconfigure this box click by click???
Solved! Go to Solution.
02-27-2019 06:45 PM
02-15-2019 11:24 AM
Hi,
Is it the WLC managed by Prime? If so, that´s fine.
Can you share the configuration you have on the WLC? Something on the configuration is broken as you mentioned RMA.
-If I helped you somehow, please, rate it as useful.-
02-15-2019 11:49 AM - edited 05-13-2024 11:31 AM
edited
02-15-2019 03:17 PM
@JASON SIMMONS wrote:
I restored the config from a backup and guess what
Can you ping the IP address?
Is the WLC ARP found in the table?
Are the links configured as Trunk/LAG or not?
02-15-2019 03:24 PM
02-15-2019 03:50 PM - edited 02-15-2019 03:51 PM
@JASON SIMMONS wrote:
Are the links configured as Trunk/LAG or not? Trunk/LAG
Allowed VLANs?
ACL?
Try this: Do a continuous ping to the WLC IP address and then disable the link(s) to the WLC. Is the IP address still reachable?
02-15-2019 04:17 PM
02-16-2019 07:43 AM
02-16-2019 02:17 PM
02-17-2019 10:22 AM
UPDATE:
I installed the AP supplemental bundle sometime last night, rebooted and walked away. Woke up this morning and now I can access the GUI and SSH to the WLC. I didn't change anything in the config. Just installed the bundle. It shouldn't have had any affect on remote access, but its working now.
Thanks for your help.
02-17-2019 10:54 AM
02-17-2019 11:34 AM
02-18-2019 05:00 AM
02-27-2019 01:50 PM
hum, can you cli into your service port IP?
If this is an HA pair, you can cli into your redundancy-management IP
seems in a non-HA status the r-m IP is not alive.
the service port should support gui access.
02-27-2019 02:00 PM
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