Upgrade Catalyst 9800-L-C
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05-05-2022 12:39 PM
I have a Catalyst 9800-L-C running version 16.12.05 and I want to update to version 17.3.5a, but my controller has the 1852E access point and I see that version 17.3.5a only supports the 1800I series access point.
is there any way my 1852E serial access point is supported???
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Wireless LAN Controller
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05-05-2022 01:28 PM
Can you share the entire Part Number?
On the compatibility Matrix, if you look for 1852 only, it is supported up to the 17.8.1. But, if you add the E at the end, it show only Cisco IOS XE Gibraltar 16.10.1.
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html .
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05-05-2022 01:57 PM
This is the access point.
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05-05-2022 02:59 PM - edited 05-05-2022 03:00 PM
If we stick with the 1800 series, you are pretty good but this E makes me wonder. On the Compatibility Matrix we can find him specifically and seems no support.
If I were you I would take sometime and fire up a virtual WLC 17. something and test it. Unless someone here comes with certainty.
I can´t afirm right know you are good to go, honestly.
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05-05-2022 04:24 PM - edited 05-05-2022 04:25 PM
1800E is supported.
This is just a "document bug". Please raise a TAC Case, for the following reasons:
- So someone can fix the "document bug"; and
- If, in case, 1800E is not supported TAC can "witness" the issue (so they will not waste anyone's time) and knock up a device pack quickly.
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05-06-2022 07:48 AM
As Leo mentioned 1852E and 1852I both are supported in 17.3.5a. If you see the release notes it mentions "Cisco Aironet 1800 Series Access Points", this means any AP part number which starts with AIR-AP18..... is supported by 17.3.5a.
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
___________________________________________
Arshad Safrulla
