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WxCC Blind Transfer not going to correct voicemail

I'm new to WxCC so apologies in advance...Blind transfers to an extension are ringing through fine but are not going to the correct voicemail box if they RNA.  The calls are going to CUC, just not the right voicemail box.  This works fine in my UCCX,...

JoeBohelski by • Community Member
  • 31 Views
  • 0 replies
  • 0 Helpful votes

Taking peer-to-peer calls on CP-8875

Hello, I have a CP-8875-K9 that's supposed to receive audio & video calls from an IP Intercom, Axis I8016-LVE specifically. I'm hitting a wall with trying to figure out if this Cisco phone is capable of taking calls directly via peer-to-peer SIP call...

cmm-kfs by • Community Member
  • 57 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Cisco Smart Account?

I just got an email for an order I placed stating that I needed to assign my order to a Smart Account. I logged into my cisco account and was directed to "License Control" (which I've never seen before). Can someone explain to me whats a Smart Accoun...

dwash17 by • Level 2
  • 3498 Views
  • 5 replies
  • 0 Helpful votes

Problem with Reimage Catalyst Center - no space

I have tried twice, running the entire process from the start, yet the same error reappears. Reimaging a Catalyst Center previously used for other purposes.The problem occurs during installation after:Docker: Loading Maglev system AppStack images fro...

Error.PNG Init.PNG P HDD.PNG V HDD.PNG
ba so by • Community Member
  • 277 Views
  • 4 replies
  • 0 Helpful votes

Resolved! La luz del Ap C9120AXI parpadea en verde, azul y ambar

Buenas tardes.Tengo un grupo de 3 AP C9120AXI configurados, en uno de ellos la luz parpadea en verde, azul y ambar, sin embargo el equipo esta funcionado correctamente. Quisiera saber si esa luz ambar es una señal de problemas en el AP.Gracias 

geohidra by • Level 3
  • 483 Views
  • 9 replies
  • 0 Helpful votes

Versioning and Production for Workflows

Currently, I might go through several different versions of a workflow or atomic. Is there a best practice or a way to do versioning? Since there is no undo button for removing elements, I have become much more judgmental about how to implement certa...

CBS350 DNS settings

Hi, I have AX150 AP -> CBS350 DHCP -> Zyxel NR7101 NAT and no DHCP and no DNS set.  Zyxel is 5G with CG NAT.  PC and iPhone get IP and connect to internet.   Android phone get IP in correct range, but does not connect to internet.    My understanding...

Sanremo by • Community Member
  • 81 Views
  • 1 replies
  • 0 Helpful votes

XDR Initial Response - Secure Endpoint Scan

As part of an initial incident response, I would like to run a full scan from a secure endpoint. Although I searched, I do not see this in the API documentation showing this as an option at the moment.Is there a different way to approach this, or is ...

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