Call Control

We have an application that usually relies on a CTI app to obtain a caller's IP address and we'd like to see if we could implement something similar using a SIP Normalization script instead.What we would like to do is add a custom sip header to the o...

I am looking for a detailed example of connecting to the XCC provider on a CUBE.  I cannot find any documentation on the POST header description.  Any example would be great.

Hello, I am completely new to CUCM (but I am a programmer) and I am about to write a simple JTAPI middleware to monitor calls.So I have reserved a development sandbox with CUCM 12.0 and there:- I have added an Application User and granted him all ava...

Dears,we develop java web service  using JTAPI to ring for external number and know if the call is answered or not. Did you know if External phone (PSTN) status like (answered,ringing,..) is available  to collect in JTAPI as i searched i found under ...

Has anyone tried this before:Incoming call (can be from an external source or internal) to a number (CTI Routepoint), and the call should then be broadcast to a set of phone numbers. These phone numbers should see the original information about the c...

Hi All,I am new to Jtapi development and I am trying to understand Cisco makecall application (get installed with Jtapi). It have not found a documentation regarding this and it seems complicated to me. I was able to make calls between two IP Phones ...

Hi, allI'm developing an application by using the Cisco JTAPI API. But one issue I'm facing is when the user goes to mobile phone or any pstn gateway through the Call Manager. Then I'm unable to get any status of the mobility call (the call forwarded...

I seem to be having an issue looping on the UDS users API to get a list of all users.  The "totalCount" never returns a value more than what the Enterprise Parameter User Search Limit max value is set to.  If it is 64, my totalCount always caps at 64...

A third party sip-phone was getting back 403 Forbidden after sending an Invite to Conference Factory URI as host to initiate ad-hoc conference with cucm 12.0. But SIP trunk messaging guide says "The conference initiator calls the conference server us...

I have been trying to set up an ad-hoc conference with a third party sip-phone as a host. But I am getting 403 Forbidden with "unknown calling DN" after I send an Invite to conference factory URI to initiate the conference. From SIP trunk messaging g...

Hello,I have cisco-8865 and I want to call to it not from sip proxy where it registered. I send INVITE to cisco but cisco not answer to invites. In logs i found  "Sender not recognized" it is mean cisco doesn't accept call from not sip proxy. But is ...

Hi,I am dialing out two numbers from the same CTI port and then conferencing them using code shown below. Calls get conferenced. I have questions regarding the CTI port usage:1. As both the calls get conferenced, does this mean the CTI port is free a...

Depending on which release documentation you read, Jabber doesn't even make the list of supported devices. Jabber is mentioned for release 9.x, but for any 10.x, 11.x and 12.0 releases, no mention whatsoever.A quick test showed that CSF devices show ...