Call Control

Hi All,I am new to Jtapi development and I am trying to understand Cisco makecall application (get installed with Jtapi). It have not found a documentation regarding this and it seems complicated to me. I was able to make calls between two IP Phones ...

Hi, allI'm developing an application by using the Cisco JTAPI API. But one issue I'm facing is when the user goes to mobile phone or any pstn gateway through the Call Manager. Then I'm unable to get any status of the mobility call (the call forwarded...

I seem to be having an issue looping on the UDS users API to get a list of all users.  The "totalCount" never returns a value more than what the Enterprise Parameter User Search Limit max value is set to.  If it is 64, my totalCount always caps at 64...

A third party sip-phone was getting back 403 Forbidden after sending an Invite to Conference Factory URI as host to initiate ad-hoc conference with cucm 12.0. But SIP trunk messaging guide says "The conference initiator calls the conference server us...

I have been trying to set up an ad-hoc conference with a third party sip-phone as a host. But I am getting 403 Forbidden with "unknown calling DN" after I send an Invite to conference factory URI to initiate the conference. From SIP trunk messaging g...

Hello,I have cisco-8865 and I want to call to it not from sip proxy where it registered. I send INVITE to cisco but cisco not answer to invites. In logs i found  "Sender not recognized" it is mean cisco doesn't accept call from not sip proxy. But is ...

Hi,I am dialing out two numbers from the same CTI port and then conferencing them using code shown below. Calls get conferenced. I have questions regarding the CTI port usage:1. As both the calls get conferenced, does this mean the CTI port is free a...

Depending on which release documentation you read, Jabber doesn't even make the list of supported devices. Jabber is mentioned for release 9.x, but for any 10.x, 11.x and 12.0 releases, no mention whatsoever.A quick test showed that CSF devices show ...

All, I'm trying to develop a solution for collecting, through Interactive Voice Response (IVR), and sending user information (Code Identifier + Token) to a Two-Factor Authentication (Active Directory [AD] Integration + Identity Provider [IdP] + Singl...

Customer would like information on how to have a TLC script created for voice gateway or CUBE to play a voice announcement "e.g. your call is now being recorded" for both incoming and outgoing calls for a select number of DID's?

I have couple of questionsi) Can some one list where can I check methods and classes of this class--> com.cisco.cti.util.Condition     conditionobj.set()     conditionobj.test() I am particulary looking at above methods what do they do?ii) What Event...

Hello All,I am working with one JTAPI application, during a call when i send the DTMF then it's working properly no issue.But there is no DTMF tone is playing.On the other hand when i press any key on the phone itself then i can here the DTMF tone.So...

How to check the status of the Cisco Phone, if the phone is down using JTAPI.  We are using CUCM. 12Does anyone have a working code or examples?