Call Control

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We are trying to connect from a computer with an Sip Library to an Cisco 8941, which is connected with an Cisco Call Manager.The problem we are facing is, that on the given Port from the 8941 the connection are not working.Here is a brief description...

roman11 by Level 1
  • 1305 Views
  • 1 replies
  • 0 Helpful votes

Hi ..My scenario as following,jabber --- CUCM --- DX80                    |                    |             AP ServerThe requirement is to make call between jabber and DX80 but from AP Server to initial make call request to CUCM.Because this is a sp...

Cisco has released the Business Edition 4000. They say configuration and setup is all done online (in the cloud) and that it's super simple. Is there a way to integrate with the BE 4000? Is it still running CUCM under the covers? If so, can we still ...

Hi everybody,I have a similar problem like «Genesys silent monitoring with CUCM»CUCM version is 8.6.2.25900-8Description of problem:- Agent sets customer on hold - Agent takes the customer back- The supervisor doesn't hear the customer (only the) age...

gehasler by Level 1
  • 803 Views
  • 1 replies
  • 1 Helpful votes

1) How to configure selective user recording in cisco IP Phone? 2) we have a recorder working with BIB Automatic recording. If selective recording is configured how to initiate recording from phone by pressing a button or softkeys or speed dials. How...

kansivpra by Level 1
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  • 1 replies
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Hi,I'm trying to monitor calls through TAPI events. I've found an issue on call transfers: if A calls B then B transfers the call to C I get the events for A to B and B to C call but nothing about the A to C call.Any idea how to get this last call's ...

Hello all,this is a post to clarify how call transfer works in tcl.Background info and rationale: my goal is to create a full replacement of builtin:Session_Service.C in TCL with superset of enhancements (like talking to and notifying external HTTP s...

A C by Level 1
  • 1485 Views
  • 0 replies
  • 5 Helpful votes