Call Control

I have a client that has some wireless phones with Jabber client.  I have an application similar to this:  Our audio stations are located throughout the store.  A customer can push a button on the audio station and that will trigger a message to the ...

Dear,A CTI User can monitor CTI enabled terminals/addresses which are registered under that user. A super provider can monitor any CTI enabled terminals/addresses under particular CUCM.Can we get information about users or super providers which are c...

Does the IP Communicator soft phone support the silent call monitor functionality in TAPI? How about the join feature? I can't seem to get either to work with my application.Thanks,Ben

Hi team, how can i configure on Media Sense to recording seletive calls ?How steps i have to do.Thanks,Thiago

Hi Support,I have found pieces of information about this, but i am at the point where i need to ping you for an answer or for the link to the correct doc. However, i would much prefer if someone could clearly explain here...I have wrote an Applicatio...

Hi Support,Is there a limit to the number of devices a single TAPI application (using a single TSP) can receive Call Events for? I have completed an Application where i enumerate (open and monitor) all the Line devices assigned to my user in CUCM and...

Dear, I am using Cisco JTAPI to monitor extensions in Cisco UCM.I found strange bbehaviorof JTAPI while dialing from JTAPI monitored device.The call pattern must be like Offered->Dialling->Answered->Disconnected.Instead I am getting call events like ...

Dear All,I am not sure about this is correct forum for this query.All of us know that CTIManager sends information about CTI events.I want to change behavior of CTIManager so that CTIManager can send information about particular events only.Can we do...

Hi I have the scenario :1> User A , B and C ... etc are in conference call through cti terminal 2> User A makes call to external user say it as User D , this call should be a private call between User A and User D , 3> Once User D ready to join confe...

Hi,I'm new user with BIB autorecording in order to develop a Recorder. I write a simple application to test BIB autorecording.When Call is setup. This AP can get SIP 'invivte' request and make a '200 OK' status response to SCCM. And then receive RTP(...

In my TAPI application with CUCM 7.0.1 I need to place a call from some "virtual" extension that isn't associated with any actual phone to an actual extension, play a recording, and listen for DTMF. In other TAPI applications I have written I have us...

Is there any documentation anywhere describing how Cisco TAPI Wave works other than just the API functions? Is there any example code?Thanks,Ben

Need a help to integrate cisco UC with MS CRM, what i know that Cisco has stopped selling the Unified callconnetor that was a great solution to integrate cisco Unified communicator with the MS CRM, so I'm looking for alternative, if any one can help ...

Hi ,I am new to TCL and managed to make a single outbound call when an incoming call comes and then creates a conference. But I am not able to initiates a call to two numbers and once connected I can patch them up. If someone can help me in this .RgA...