Call Control

Hi,My CUCM version  is 8.6.2.Our customer has same DN on device and EM device profile with different partition e.g. PAR1 on device and PAR2 in device profile for EM login.We have created one monitoring CSS (Monitor_CSS) which has both partition PAR1 ...

Hi,I have CVP stand alone set-up(voice+vxml gw & CVP call+vxml server) along with Avaya ACD. I need to know the can Cisco Voice G/w pass CTI data(i.e. data entered on vxml application) to Avaya ACD along with ani & dnis info?Please note Cisco Voice G...

Hi,Our Cisco Jabber for Windows - Softphone versions are 9.2.3 and CUCM version is 9.1.What kind of event will be received by JTAPI application for login and logout from Cisco Jabber client? Will it be same as extension mobility login/logout events? ...

I am tasked to create a PoC with JTAPI and 3PCC of endpoints. I'd like to know if there are any libraries I can use without having to code the logic myself which is straightforward makecall/hangup and some phone control features like mute/hold/transf...

I've recently migrated my 32-bit application from running on a 32-bit OS with the 32 bit TSP to running on a 64-bit OS with a 64-bit TSP. I know am getting "dwSize mis-match" errors when calling the devSpecific functions. I found a few items on the w...

Hello Forum,We are turning up a new CVP Platform, CVP 10.x using 3945e as the voice gateway / VXML browser (IOS 15.1(4)M7).  We are experiencing approximately 2 seconds of dead silence during the build and after the RTP stream starts, this is shown t...

Hello There - Am I right in expecting a new GID in blind transferring to same DN where the original was placed ?The scenario:1. User1(DN1) made a call to User2(DN2)2. User2(DN2) answered the call3. User1(DN1) blind transferring to DN1, (I know, why w...

I have added some devices as CTI devices, mainly IP CommunicatorsThese devices can call, answer call and perform all telephony commands.When i started to monitor these devices, I am getting TimeoutException.I am monitoring these devices as super prov...