Call Control

Resolved! Program won't exit (CUCM 10.5)

Hello,when I create an application with jtapi, then it will never exit.I've even created a simple program which just uses the provider, but the program won't exit. import javax.telephony.*; public class Startup { /** * @param args */ ...

Multiple Diversion Headers with " and , in values

We are trying to apply a normalization script that removes all but the last Diversion header. The problem is that our DH's contain "Lastname, Firstname" in them and that is screwing up the script. How do I ignore the " and the , in the DH so I end ...

Resolved! How to get logged-in user name for Jabber for Widows client

Is there any JTAPI API to get logged-in user name for Cisco Jabber for Windows devices?For EM on SEP devices we know getEMLoginUsername but this doesn't work for CSF profiles i.e. Cisco Jabber for Windows client.Thanks & Regards,Umesh

Cme with b-acd + TOD scrip

Hi AllI'm new in scipt and have problem about b-acd from Cme with b-acd scrip not hunt everything OK . but I need to use tod scrip refer from(https://developer.cisco.com/site/collaboration/call-control/voice-gateway/documentation/) it work. I try to...

Is a UCCX call's queue/skill provided by TAPI?

Hello,A customer with our call recording solution has UCM 9.2 UCCX 10.5UCM 9.2 UCCX 10.5. The customer would like to tag each call recording with the call's queue/skill.Is this provided by TAPI?Thank you

Ability to secure/encrypt messages sent using UCCX CTI Protocol

Hi,I have a 3rd-party application which communicates to UCCX 8.5 via the CTI Protocol. This has been previously developed, and is working successfully.As part of this, it creates a socket connection to UCCX. I've been looking through the docs (CTI ...

Silent Monitoring & Monitoring CSS in supervisor phone

Hi,My CUCM version is 8.6.2.Our customer has same DN on device and EM device profile with different partition e.g. PAR1 on device and PAR2 in device profile for EM login.We have created one monitoring CSS (Monitor_CSS) which has both partition PAR1 ...

Passing UUI/CTI data to 3rd party ACD(Avaya)

Hi,I have CVP stand alone set-up(voice+vxml gw & CVP call+vxml server) along with Avaya ACD. I need to know the can Cisco Voice G/w pass CTI data(i.e. data entered on vxml application) to Avaya ACD along with ani & dnis info?Please note Cisco Voice G...

JTAPI events for Jabber login/logout events for Cisco Jabber for Windows - Softphone

Hi,Our Cisco Jabber for Windows - Softphone versions are 9.2.3 and CUCM version is 9.1.What kind of event will be received by JTAPI application for login and logout from Cisco Jabber client? Will it be same as extension mobility login/logout events? ...

Resolved! TCL Error when runing [infotag get evt_handoff dnis]

Hello GuysI have a test 2900 CME router with Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1), I have been working for a couple of weeks with a TCL script to gather and authenticate callpin codes. ...

Resolved! How to determine direction of an on-going call

Hello - I am struggling to find the direction of an on-going call, The scenarios is1. Made a call from Terminal1's DN1 to Terminal2's DN22. Started my JTAPI application and added Observers for Terminal1& Terminal23. Receiving CallEvents and processin...

Resolved! Changing IP Phones CSS with 3rd Party Application

HelloOur company plans to deploy UC suite for one hotel, one of the hotel requirements is that, their automation software can automatically change the CSS of room ip phones at the check in based on guest request (for example CSS for international cal...

Resolved! Cme with b-acd scrip not hunt

Hi AllI'm new in scipt and have problem about b-acd . I refer document fromhttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.htmlAfter I configed everything look good but I have problem in hunt menu , I...

Resolved! Use of com.cisco.cti.util.Condition

What is use of com.cisco.cti.util.Condition.I observed that if I dont use com.cisco.cti.util.Condition.wiaitTrue(), my application does not work successfully.Any Information about it?

JTAPI library for nodejs or python.

I am tasked to create a PoC with JTAPI and 3PCC of endpoints. I'd like to know if there are any libraries I can use without having to code the logic myself which is straightforward makecall/hangup and some phone control features like mute/hold/transf...

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Call Control

Forum Posts

Resolved! Program won't exit (CUCM 10.5)

Multiple Diversion Headers with " and , in values

Resolved! How to get logged-in user name for Jabber for Widows client

Cme with b-acd + TOD scrip

Is a UCCX call's queue/skill provided by TAPI?

Ability to secure/encrypt messages sent using UCCX CTI Protocol

Silent Monitoring & Monitoring CSS in supervisor phone

Passing UUI/CTI data to 3rd party ACD(Avaya)

JTAPI events for Jabber login/logout events for Cisco Jabber for Windows - Softphone

Resolved! TCL Error when runing [infotag get evt_handoff dnis]

Resolved! How to determine direction of an on-going call

Resolved! Changing IP Phones CSS with 3rd Party Application

Resolved! Cme with b-acd scrip not hunt

Resolved! Use of com.cisco.cti.util.Condition

JTAPI library for nodejs or python.

Can CURRI be used for Post-Answer Treatment?

Update the callers display.

JTAPI application - Implementation

Jabber Web SDK

How to detect call direction in Cisco JTAPI (transfer/conference)?

Retreiving Call data using JTAPI

JTPAI Identify the Original Connection

Creating Call Park Simulation App

Unity Connection 12.5 | CUPI API issue

IP-Phone Custom Rx Stream: Merging It Into Call's Tx Stream