Collaboration Knowledge Base

This document was generated from CDN thread Created by: David Nguyen on 12-02-2010 04:36:40 PM Why are "911" CDRs logged as "zero" duration by the 911 Call Manager?Subject: Re: Why are "911" CDRs logged as "zero" duration by the 911 Call Manager? Rep...

This document was generated from CDN thread Created by: MIKE WILCOX on 11-02-2010 07:42:17 PM I am attempting to add a routeGroup to a 6.1.2-1125-1 cluster using the following request: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soa...

This document was generated from CDN thread Created by: Abdul Rasheed on 11-02-2010 07:07:10 PM Hi,         I tried to use Cisco TSP 6.1 with CUCM 6.0(1) , but i am getting the error as given below.  I tried to download the 6.0(1) TSP and tried to in...

This document was generated from CDN thread Created by: SEAN NILSEN on 11-02-2010 07:00:13 PM I am investigating a method of allowing an agent to transition from one Not Ready Reason Code to another without having to go into a Ready state first. Has ...

This document was generated from CDN thread Created by: Stephan Steiner on 11-02-2010 04:06:42 PM Not sure why this suddenly creeps up on me.. probably because I've done some refactoring in the underlying AXL generation code.  Anyway.. all of a sudde...

This document was generated from CDN thread Created by: BRETT LOONEY on 11-02-2010 08:32:22 AM Hi,I've got some very simple code that sends various XML commands to phones. Of interest today are the RTPMRx and RTPMTx (multicast receive/transmit) comma...

This document was generated from CDN thread Created by: Ramesh Perumalsamy on 11-02-2010 06:15:30 AM Hi all, We are working on an application to leverage the audio/video conferencing capabilities of Call manager. The roadblock we see it that CTI port...

This document was generated from CDN thread Created by: Anupam Tyagi on 11-02-2010 05:18:48 AM Hi I am getting the following error , when i am tryting to get the statistics for the vxml server , from the control center unable to retrieve statistics  ...

This document was generated from CDN thread Created by: Keith Joel on 10-02-2010 09:28:27 PM Hello All, I attempted to search for an answer to this "problem" but to no avail.  What I'm looking to do is segment the Local Speed Dial directory on a call...

This document was generated from CDN thread Created by: Pavan Arza on 10-02-2010 06:06:41 PM  I am trying to force the User to enter a Reason Code on Not Ready state change. I have added the reason codes using Cisco Agent Desktop Adminsitrator and th...

This document was generated from CDN thread Created by: Vladimir Banker on 10-02-2010 02:59:55 PM Is Cisco supports in TAPI third-party sip device defined in CM?ThanksSubject: RE: third-party sip device Replied by: David Staudt on 10-02-2010 04:23:41...

This document was generated from CDN thread Created by: Steve Weber on 10-02-2010 01:34:37 PM Hi, I have inherited a Call Studio project from a consulting firm. The project was working fine. They I received calls from the QA folks that the # key was ...

This document was generated from CDN thread Created by: Stefan Biebl on 10-02-2010 10:18:17 AM Hi Team, we encountered a problem with the new Model Series on a 6941. We observe our phones via a CiscoTerminalObserver and CiscoAddressObserver. When we ...

This document was generated from CDN thread Created by: MOHAMED AHMED on 09-02-2010 05:24:23 PM Dear all;iam new with cisco IP Phone services;and i found the callerInfo.jsp inside the IP Phone SDK and i tried to work with it but i face problem. So ca...

This document was generated from CDN thread Created by: Camelia Suciu on 09-02-2010 03:20:24 PM Hello, Could someone please tell me how I can get the Cisco JTAPI SDK? Are any samples provided with the SDK? Also does Cisco JTAPI have any advantages ov...