Collaboration Knowledge Base

This document was generated from CDN thread Created by: David Roberts on 12-02-2010 04:36:43 PM Hi, I've noticed that we get many CDR records with failure code 'Facility Rejected' when calls made from voice mail ports to our on/off MWI numbers.  Upon...

This document was generated from CDN thread Created by: Trevor Petersen on 12-02-2010 04:36:43 PM In the CDR records, I can find the callingnumber, but not the caller ID of the received call. On the phones, in the directories menu I can find both the...

This document was generated from CDN thread Created by: Milisav Radulovic on 12-02-2010 04:36:43 PM Hi, Is there a way to identify all legs of one conference stored in calldetailrecord table (Call Manager 4.2)? I tried using globalcallid_callid, but ...

This document was generated from CDN thread Created by: David Roberts on 12-02-2010 04:36:42 PM Hi, We collect the MLQK from the CMR records.  When the jitter, latency or packet loss are high, we definitely see low scores.  However, we also find low ...

This document was generated from CDN thread Created by: Mayank Sharma on 12-02-2010 04:36:42 PM I have setup a billing server for one of our call managers. I set it up in march and was receiving only CDR files, which was good. Today suddenly I starte...

This document was generated from CDN thread Created by: Walid Azab on 12-02-2010 04:36:42 PM Hi, I have setup an external billing server in UCM 7.01 via SFTP. I use freeFTPD on the billing server to receive the CDR files. I can see the CDR agent succ...

This document was generated from CDN thread Created by: Siva Thirunavukarasu on 12-02-2010 04:36:42 PM Hi, I am looking to accurately log transfered calls ( in our call accounting biling SW)  using the CDR data.  To my understanding the issue we are ...

This document was generated from CDN thread Created by: David Nguyen on 12-02-2010 04:36:42 PM Hi, Is there any document that details the new and modified aspects of CDR/CMR on Call Manager 7.xx compared to Call Manager 6.xx please? i.e What are chan...

This document was generated from CDN thread Created by: Bruno Rosenberger on 12-02-2010 04:36:41 PM We want to make something similar to client matter codes (CMC). But CMCs only occure to special route patterns, which have the CMC box checked. Is the...

This document was generated from CDN thread Created by: Vishnu Kannan on 12-02-2010 04:36:41 PM I am trying to use the "get_file_list" and "get_file" API for transferring CDR files from CuCM to a remote server for a custom billing app. The CDR AXL do...

This document was generated from CDN thread Created by: JULIETTE Baggs on 12-02-2010 04:36:41 PM Should CDRs that contain details of connection to a conference bridge (eg. have the bxxxxxx string in them) be considered as valid records?As background ...

This document was generated from CDN thread Created by: Yannis Daulcle on 12-02-2010 04:36:41 PM Hi everyone,in my organisation we are trying to develop our own in-house billing software.So far, we successfully managed to manipulate the data from CDR...

This document was generated from CDN thread Created by: Alaa alkalidi on 12-02-2010 04:36:41 PM Hi,we are thinking to make a simple billing system based on cisco callManager CDR as our graduation project in the university. So anybody can suggest name...

This document was generated from CDN thread Created by: David Nguyen on 12-02-2010 04:36:41 PM How many CMRs will there be for a given CDR?Subject: Re: CMRs vs CDR Replied by: David Nguyen on 12-02-2010 04:36:41 PMA CMR is generated every time a medi...

This document was generated from CDN thread Created by: David Nguyen on 12-02-2010 04:36:40 PM With zero-duration call logging enabled, how can I tell the difference between an abandoned call, and a call failure?Subject: Re: Zero duration call Replie...