06-25-2014 12:06 AM - edited 03-14-2019 01:33 PM
I'm setting up a new CUCM v9.1.2 CUCM cluster, and a single UCCX v10.5 server.
My CUCM cluster has 4 servers, all services have started, database replication looks good. I installed a new UCCX v10.5 server, but I can only see one CUCM server for AXL provider and CTI manager. I verified all UCCX services have started, verified compatibility on the matrix, I'm at a loss. I don't recall not seeing the all servers in the cluster in older versions. It's late, I'm guessing I'm missing something.
Any suggestions?
02-27-2016 10:22 PM
This helped me out allot.
Our system has a DNS / Cert issue.
Pub is on host.xxx.xxxS.com
IPCC is on host.xxx.xxxS.com
Sub is on host.xxx.xxx.com
DNS and actual structure is host.xxx.xxx.com -- Cluster is referencing the host names not the FQDN. IPCC will only see the Pub so. I manually added as above to resolve.
Now I dont know how to fix the Cert issue and if I do what will it effect? Basically have to change the Pub and IPCC to the correct host.xxx.xxx.com
12-01-2014 10:26 AM
Any additional progress on this issue? I see the bug ID there is supposed to be a patched version of 10.5 but it does not appear to be published on CCO.
12-01-2014 03:17 PM
Hi,
The defect is fixed in 10.5.1 SU1 which is available on CCO for download. Following is the link:
https://software.cisco.com/download/release.html?mdfid=286265496&softwareid=280840578&release=10.5%281%29SU1&flowid=70402
HTH
Regards,
Arundeep
12-27-2014 02:32 PM
I am encountering this issue with UCCX version 10.6.1.10000-39 integrated with CUCM version 10.5.1. I am going to try upgrading cucm to 10.5.1 SU1a....
12-27-2014 03:54 PM
TAC had to go in and set permis sins to resolve my issue.
Tom
01-08-2015 09:31 AM
My issue turned to be a DNS resolution issue. UCCX want able to resolve cucm host names. So I was not hitting a bug.
12-12-2014 10:09 AM
I am having this issue right now while on UCCX 10.5 SU1 so the fix doesn't appear to be in 10.5 SU1
01-08-2015 07:56 AM
Hello,
We are having CUCM 9.1.2 + UCCX 10.5 and are facing this issue.
I was about to upgrade UCCX 10.5 to SU1.
Does upgrading UCCX to 10.5 SU1 resolve the issue?
Regards
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