Member since ‎05-04-2006

User Statistics

  • 149 Posts
  • 3 Solutions
  • 85 Helpful votes Given
  • 19 Helpful votes Received
Recent Badges
CCP Member
1 Accepted Solution
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies
10 Replies
5 Replies

User Activity

A few years ago I built a simple UCCX application, that when called, would call our paging system, enter a string of digits for a paging group, and then play a prompt.  That allowed everyone in the paging group to receive a prerecorded message with t...
When I convert an "Active LDAP Synchronized User" to a local user account (using the Local using the "Convert LDAP Synchronized User to Local User" checkbox), it works great....until the next scheduled LDAP sync, at which time the account is switched...
I have 2 sites that share a PRI at my data center.  I use CER and ELINs to handle 911.  My 911 testing started to show the wrong address, and I contacted my PRI provider about ensuring the ELINs had the correct address.  My provider said different PS...
I'd like to create a UCCX trigger (let's say dn:111) that runs a script that will forward the calls 50% of the time to dn:222 and 50% of the time to dn:333 (a circular distribution)I don't want to use the agent software, just a UCCX application.  Is ...
I need to load balance a low volume of calls between 2 DNs.Incoming calls need to be evenly split between Employee1 and Employee2.  If they don’t answer the call, it needs to go to their personal voicemail, not a common voicemail account.I think the ...
Community Statistics
Member Since ‎05-04-2006 08:02 AM
Date Last Visited ‎09-28-2022 12:01 AM
Posts 149
Total Helpful Votes Received 19