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Ccoria1989
Beginner

CCMP administrator password reset

Hi ,

we have a problem with password not working for CCMP login..is there anyway that we can reset the password ?

CCMP 9.0

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions
david.macias
VIP Engager

The password can not be reset except by another admin user.  Any chance you have another one?  Otherwise you will have to reinstall the whole thing.

david

View solution in original post

Use below on Portal DB:

Update tb_sec_user

set PASS_PHRASE='{enc:2}VQxh5AlGyAbSbrRJDgF2mpLEtf9DVOlhSfOjaVMgD6uMjJee', PASS_PHRASE_expired=0

where login_name = 'Administrator'

 

This will reset to:

 

U - Administrator

P - Pa55word

View solution in original post

6 REPLIES 6
david.macias
VIP Engager

The password can not be reset except by another admin user.  Any chance you have another one?  Otherwise you will have to reinstall the whole thing.

david

View solution in original post

Hi David

Those are bad news, we have only one Admin account.

The problem is that my customer forgot the password and now the web loggin says that the account is locked.

Any idea, we know the password but the account is locked.

Use below on Portal DB:

Update tb_sec_user

set PASS_PHRASE='{enc:2}VQxh5AlGyAbSbrRJDgF2mpLEtf9DVOlhSfOjaVMgD6uMjJee', PASS_PHRASE_expired=0

where login_name = 'Administrator'

 

This will reset to:

 

U - Administrator

P - Pa55word

View solution in original post

Hi Kartik,

Can you help to decrypt "VQxh5AlGyAbSbrRJDgF2mpLEtf9DVOlhSfOjaVMgD6uMjJee"

So we can set our own password, instead of "Pa55word"

Just change it to Pa55word then login to CCMP Portal and reset the password again with your wanted password

Thanks for putting this together. This works for me. Much appreciated!

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