cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
100
Views
0
Helpful
4
Replies
Highlighted
Beginner

Cisco Finesse 12.5.1 HistoricalGadget

I've been using the Historical Gadget in Finesse and it does not appear to be refreshing at either the default interval of 900 seconds(refreshRate=900) or any other value that I set. 

 

https://my-cuic-server.com:8444/cuic/gadget/Historical/HistoricalGadget.jsp?viewId=BD9A8B7DBE714E7EB758A9D472F0E7DC&linkType=htmlType&viewType=Grid&refreshRate=900&@start_date=RELDATE%20THISWEEK&@end_date=RELDATE%20THISWEEK&@agent_list=CL%20~teams~&g...>

 

Does anybody have experience of using this gadget?

4 REPLIES 4
Highlighted
Cisco Employee

What is this gadget? Is it part of default gadget, that you have in Default Layout?
Highlighted

Yes it is one of the default gadgets. I have been doing some more testing and it appears to refresh ok with IE but not Chrome. Unfortunately our customer is using Chrome.

Highlighted

Can you provide more details, like version of Chrome, OS, etc., does it happen with Firefox?

Highlighted
Rising star

I thought Chrome was the new default browser?

Content for Community-Ad