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Courtesy Callback

CCM 8.5

CVP 8.5

ICM 8.5

5350 XM - Ingress+VXML

I am implementing Courtesy Callback and i have done the config as mentioned in the admin guide. The survivability service is invoked on POTS dial peer.

when i dial the number to invoke Courtesy Callback i only hear music there is no announcement to record name or number. has anyone faced this issue?

Regards,

Sandeep

29 Replies 29

mschweitzer
Level 1
Level 1

Hi Sandeep,

did you already found the problem?

Because I'm facing the same issue.

thanks

Markus