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CTI OS agent Desktop Login problem

chinmay.b
Beginner
Beginner

Hi Guys,

I have a problem with CTI OS agent desktop 6.0

I get logged on to the CTI OS agent desktop but the "Make a Call " button dosent get highlighted.

when I click the "greyed out" button the agent desktop gives error and is closed.

Any help greatly appriciated.

thanks in advance

4 Replies 4