dialer with Registration unknown

[debasish rout]

Dear Experts;

We have one customer with call manager 7.1 and this is out of support from cisco and they are migrating to 10.5.

They have limited phone license so they want to free some unused licenses and when i went through Device--Phone we found the below attached list.and as customer confirmed there is no out bound campaingn is not there.

Can anyone tell us what is this exactly and if we delete this does it impact our call center as we have UCCE 7.5 with CVP 8.0 is currently in prodcution.

Please find the attcahed file.

Appreciate your valuable response.

[debasish rout]

Dear Experts;

Appreictae your valuable reply.

regards

Deb.

[Deepak Rawat]

Hi Debasish,

I believe at some point customer may have configured the Outbound Dialer and the ports were created as a part of that only. Feel absolutely free to delete them since they are

1) In an unknown state

2) Those ports are specific for the Outbound Dialer to work only and since your customer had already confirmed that they are not using Outbound Campaign there is no point in keeping them there.

Regards

Deepak

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[debasish rout]

Dear Deepak;

Thanks for your answer and we were able to delete these without any issue.

One more question we have Phone license in call manager 7.1.3 and now we are migrating to CUCM 10.5 so can we migrate the Phone license to our new call manager 10.5?

Appreciate your valuable answer.

Reagrds

Debashis

[Deepak Rawat]

Refer to below documents:

https://communities.cisco.com/docs/DOC-33806

https://supportforums.cisco.com/document/115166/licensing-architecture-cisco-unified-communication-manager-cucm-version-9x-faq-live#Q:_What_about_extension_Mobility_and_the_new_licensing

Regards

Deepak

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