Finesse incoming call notification timeout

[Support Albakom]

Hi,

is there any parameter to set the timeout for the incoming call notification popup in finesse? Agent get a call, popup appears and after 2 seconds it disappear, but the phone rings further.

[bill.king1]

According to the documentation, it should be at least 5 seconds, I believe you're referring to this correct (but not the comment about not all browsers honoring it?
utils finesse toaster enable [closeTimeout]:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1251/admin/guide/cfin_b_1251-administration-guide/cfin_b_1251-administration-guide_appendix_01111.html#reference_64B9FF4C6AB9B301EBBA98F8DDFAF1A6