09-21-2017 05:06 AM
Dear,
I can see there are few nodes under cisco -> callback (as shown in the picture). Can anyone guide me how to use these nodes for a callback?
Thank you,
Touqeer
Solved! Go to Solution.
11-08-2017 11:00 AM
The various steps are in the CVP Configuration guide.
10-11-2017 11:32 AM
These are the nodes that are used in the Courtesy Callback application. You can find detail about them in the CVP Configuration guide or in the Element Specifications guide.
10-12-2017 03:04 AM
You can refer to sample app for courtesy callback that gets shipped along with CVP. you can find it in CVP installation as "%CVP_HOME%\OPSConsoleServer\StudioDownloads\CourtesyCallbackStudioScripts.zip"
11-08-2017 02:04 AM
Thank you for your response.
Can you please tell if this feature is available in PCCE 10.5?
Thanks,
Touqeer
11-08-2017 07:28 AM
Yes, Courtesy Callback is supported in PCCE 10.5
11-08-2017 08:44 AM
Dear Paul,
Thank you for your response. Can you please guide me how to achieve this and share if you have any example.
Thank you
11-08-2017 11:00 AM
The various steps are in the CVP Configuration guide.
11-08-2017 08:05 PM
Thanks for the help. Appreciated.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide