07-04-2016 06:26 AM - edited 03-14-2019 04:18 PM
Is it possible to collect mIVR logs from UCCX version 7.0.1?
Actually I want to know about digits that customer pressed after trigger
Please help me.
Thank you in advance.
Solved! Go to Solution.
07-04-2016 08:16 AM
RDP into the UCCX server and look for the MIVR logs in below location:
C:\Program Files\wfavvid\log\MIVR
Regards
Deepak
07-04-2016 06:41 AM
Sure, since version 7 is Windows based you can locate the logs directly on the server.
07-04-2016 08:16 AM
RDP into the UCCX server and look for the MIVR logs in below location:
C:\Program Files\wfavvid\log\MIVR
Regards
Deepak
07-04-2016 08:52 PM
Many thanks Mr.Deepak
07-04-2016 11:10 PM
Glad that I was able to help and thanks for marking the Correct Answer.
Regards
Deepak
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide