03-15-2017 10:26 PM
03-15-2017 10:37 PM
This is an enhancement which we have scheduled for 11.7.
Making this configurable is the non trivial work for this capability, hence not in current release.
03-15-2017 10:37 PM
This is an enhancement which we have scheduled for 11.7.
Making this configurable is the non trivial work for this capability, hence not in current release.
09-24-2019 12:49 AM
Hello,
our customer runs 11.6(2) and ask us to disable downloading the transcript. I found there is an open Csico bug: CSCvb80914.
I am not sure there will be released UCCX or SocialMiner in version 11.7.
Is there any way to disable downloading the chat transcript, please?
05-25-2017 01:44 AM
I think you can customise the javascript on customer web side to disable the download action.
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