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Redirect ICM calls to external PSTN number

Rima
Beginner
Beginner

Hello Cisco Community,

we want to redirect some incoming call to external PSTN number (for example if  choose option 2 i will be redirected to external pstn number) . I know that we can implement this using transfer to vru and then 'label'. my question is after the call is connected to the external number, the  cube ports (sip trunk) will be kept reserved for that call or not. i know that once the call i connected , cvp ports will no longer be reserved but i am not sure about cube ports. 

Thank You

 

1 Accepted Solution

Accepted Solutions
3 Replies 3

b.winter
VIP Advisor VIP Advisor
VIP Advisor

I don't understand what you mean by "reserve a port" in regards to a call.
But if an incoming call is redirected back to PSTN via CUBE, then there will be 2 active calls in total on the CUBE (1 for the incoming and 1 for the outgoing).

bill.king1
VIP Advocate VIP Advocate
VIP Advocate

Thank You bill

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