08-24-2011 11:00 AM - edited 03-14-2019 08:26 AM
Hi,
Does anyone know how to delete a license from UCCX 8.0?
It does not have the same options in the CLI that CUCM offers (e.g. file delete license ?????.lic)
Thanks
Solved! Go to Solution.
08-24-2011 11:16 AM
Hello James,
To remove a lic from UCCX you will need to open a TAC case so we can access the CET tool and delete the file.
HTH
Please rate this post if was helpful
Walter Solano
08-24-2011 11:17 AM
Then it's a TAC case, so they can puppeteer CET for you, and manually remove the license files.
For what it's worth, UCCX has never had a proper facility to remove license files.
08-24-2011 11:16 AM
Hello James,
To remove a lic from UCCX you will need to open a TAC case so we can access the CET tool and delete the file.
HTH
Please rate this post if was helpful
Walter Solano
08-24-2011 11:17 AM
Then it's a TAC case, so they can puppeteer CET for you, and manually remove the license files.
For what it's worth, UCCX has never had a proper facility to remove license files.
08-24-2011 11:24 AM
To save your time with TAC, you can download the CET tool to an XP machine using the below url
Login to Appadmin and type this in your browser
https://
Put the UCCX DVD in your laptop drive and access file in this location
D:\installer\CetTool.
Run the below commands,
then send the output (in text format) of the last command when you open a TAC case.
Shirish
08-24-2011 11:33 AM
Thanks for the responses guys.
+5 to all
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