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what happened to the cop file to disable ECDSA certificates?

Clifford McGlamry
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Previously, there was a COP file available out on CCO to disable the ECDSA certificates in UCCX.  Now the links in various documents to that cop come to a blank page on CCO.

 

What happened to the COP file?  Has disabling this changed?

5 Replies 5

I'm not that familiar with UCCX, but is it the COP that is referenced at the bottom of this article which you may also find of note.

When I click on that link I get an error, you may need to send an email to the address that comes on the poup.

https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/210528-Understand-ECDSA-certificates-in-an-UCCX.html

Hope it helps.

It's applicable to 11.5(1) but not later versions.

I've looked on 11.6(1) and 11.6(2)'s updates pages and cannot find it. I have the same issue on a new implementation we are sandboxing before deployment.

Hi there

 

I am not sure you can use the 11.5 cop file for 11.6 as well. You could open a TAC to get the 11.6 file.

 

Hope this Helps

Cheers
Rath!
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Hello.

Did you find any solution? I have the same issue on UCCX 12.5

Best Regards

What is the issue with having the elliptical curve signed certificates on the system?



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