Getting Started with Cisco Secure Email Threat Defense Join us as our experts walk you through some of the fundamentals, key concepts, and outcomes of the Cisco Secure Email Threat Defense product. We will help you gain the insight needed to create a...
Cloud Gateway: 15.0.1-030Gateway (HW/Virtual): 15.0.1-030Email and Web Manager: 15.0.0-413Reporting Plug-in: 1.1.0.136Encryption Plug-in: 1.2.1.204Outlook Add-in(s): More info
Forum Posts
Users are unable to receive any external mails and some that are received show a delay in the emails
Hello,I have configured Secure email gateway, configured Local Tracking for Email message tracking. When we use message-tracking API to get the email messages, API gradually taking more time when index increases. eg: for messages 1-100 it is taking ...
Resolved! ESA/ SMA smart license conversion
Hello, We have some ESAv and SMAv running with legacy PAK licenses. Looks that from version post 15.0 it will be mandatory to use Smart Licences with ESA / SMA. How can we convert PAK for these VM to Smart License? Does this require to open a case at...
Resolved! Report Email Messages to Cisco ESA
Hi guys,Need Enlightenment.So.. according to this workaround : " https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/214133-how-to-submit-email-messages-to-cisco.html " If i want to report to Cisco about email spam, is attac...
Dear All,We rae having a major issue with no external mails being received and also mails getting stuck on ironport.Grateful to assist urgently.Regards,Pravin
How to block the URL in IronPort https://example.domain.com/.* ?
We are having random issues were our domain admins are unable to login to the Cisco ESA management console. The local admin accounts on the ESA are not having any issues.We did have one LDAP server that was failing, I removed it but the random failed...
Resolved! ESA HARDWARE MIGRATION
Hello, I need to migrate 3 C390 ESAs from the same cluster to 3 C395 ESAs. - Is it supported to add 1 ESA C395 with the same AsyncOS version as the ESA C390 as 4th cluster member? - If so, how many members can be added to the same cluster? Thanks for...
Resolved! Load Balancing ironport esa
HI GUYS need helpso i have cluster esa, and i need some documentation where it load balancing email 50:50. Because right now in existing, esa 'a' receive 400+ email and esa 'b' receive 200 email. and i need esa 'a' and 'b' balance receive 300 300.can...
Our smtp server had been facing weeks ago an issue after sending mails to recipients using outlook 365.all the messages are being delayed and set to "pending " status as shown below:delayed. Reason: 4.3.0 - Other mail system problem ('451', ['4.7.500...
HI there to better debug some emails, we have implemented an Incoming Content Filter to display all the headers of every email that goes through the ESA. (according to the topic described here https://community.cisco.com/t5/email-security/logging-all...
Hello,This snap shows logs of secure email Cisco. Not understand why this error is showing, while receiving an email from one of the domains to our Cisco gateway. Can someone help to find out the reason.
For a long time we have blocked ".eml" attachments by extension for some email domains. With the advancements in scanning techniques by the various filters in CES, what would be the risk of removing this? Would a ".eml" attachment be scanned just a...
Hello all !As described in Virtual Appliance install guide, Hardware Requirements for VMWare ESXi Deployments are the following :"Cisco UCS servers are the supported hardware platform."Does that mean that no support will be provided if Virtual Applia...
Hello,Some of our message are not delived to the recipients. In the message tracking is see some errors, but I am searching for more information. Is there an option for verbose message tracking. I tried the maillogs, but there I can't find informatio...
