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CTI servers send very sensitive data collected during IVR interaction with the customer. Most o...
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876
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05-11-2016
01:01 PM
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We are using the Web Service element in CVP 10.5. The WS element is configured by loading a WSD...
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618
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03-14-2016
01:51 AM
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Hi I thought I had the last one for today, but since my devsupport access is broken I have t...
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366
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01-29-2016
11:05 AM
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Hi everybody I have SocialMiner server have Facebook and Twitter feed. This is my wantness ...
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512
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01-14-2016
04:46 AM
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Hi Everyone, I'm just wondering if anyone has a full rules-set already built for es-mx curre...
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671
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12-23-2015
07:16 AM
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Hello, I have created custom gadget using Finesse and it has simple functionality. Once ca...
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389
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11-30-2015
10:41 AM
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We have a career opportunity in Houston and we are looking for someone who knows their way arou...
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394
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11-04-2015
10:07 AM
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Hello, We are trying to send some vendor specific parameters to Sestek Recognizer server via...
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788
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09-01-2015
01:00 PM
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I just wanted to reach out and let folks know that we've scheduled the 5-day CVPD v10.5 trainin...
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771
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08-23-2015
06:47 AM
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We would like to finely control how barge-in works on an initial prompt. This is with Nuance 9...
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581
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08-19-2015
09:38 AM
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This patch will help with CVP 8.5 to CVP 10.5 upgrading issues regarding existing call studio p...
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680
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05-27-2015
04:11 PM
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Hey. Does anyone have tried to make a workflow in uccx10.5 finesse to a HTTPS address. Im ca...
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724
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01-06-2015
06:04 AM
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This is a Consolidated Outbound Call Report for CUIC 9.0 that is being made available to the de...
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1693
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11-19-2014
02:31 PM
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Hi, Within the chat form there is a hidden extension form called extensionField_chatError wh...
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820
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07-22-2014
05:53 AM
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872
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01-24-2014
01:21 PM
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Welcome to the Finesse API forum
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1337
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01-23-2014
10:46 AM
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