Intelligent Automation

Hi All,I want the steps on integration of Cisco Process Orchestration with Openstack. Are there any available adapters for this process. If not can anyone explain on steps to write the custom adapters for integration with Openstack.Thanks in advance,...

Hello,We are planning on upgrading to 6.03. Currenlty we are running MSSQL2005.  Would you recommend us to move to 2008 before we upgrade or should we upgrade to 6.03 and then upgrade the DB then?Thanks.

Hi Team,Please your advise on what's the minimum level of privilege in a Windows environment that a user account needs to have to be able to Stop/Start/Pause the Tidal Master.We think we should belong to the Administrators group to be able to action ...

Hi all -Has anyone used a link in the runbook tab to open a Lotus Notes document?In Internet Explorer, if you copy the Notes identifier into the address bar and hit enter, it will launch Lotus Notes and open the document.  If I place the same link in...

We have some PeopleSoft jobs that we want Tidal to automatically cancel if they are still running after 2 hours, then automatically set the job to Completed Normally so the next job in the jobstream will start running.  We tried using a Job Event tri...

Hi,   I'm looking for best practices on structuring jobs that may be used by multiple proejcts. For example an orders job may be used by Product Team and Finance. Currently the way we have our folders stuctured it is difficult to prioritize one proje...

There are a handful of built in TEO processes that we wish to make low severity in the incidents they generate.  This is a carry over from when we were using Horizon, I don't know if these were defaulted to low severity there or if some one had chang...

my understanding for this option when it is unchecked or cleared the job cannot be run as on-demand. originally i have 2 jobs in a group and these 2 jobs do not have scheduled setup they are run on-demand run by an email event. i added a 3rd job that...

Test 1: In process trigger, I tried setting SNMP trap criteria to 1.3.6.1.6.3.1.1.5.6 and in correlate SNMP trap activity, I set event criteria to 1.3.6.1.6.3.1.1.5.6. I send two traps matching this OID. This works, meaning, correlate activity is abl...

Request Center and Internet Explorer 8Hi,Has anyone had the chance to test Request Center with Internet Explorer 8? If so, have you had any issues with it?We are currently using Request Center 2007.1Thanks,Wesley.