02-01-2012 06:16 AM - edited 03-16-2019 09:20 AM
We have the top N users by duration report set to run monthly but I don't see a place to set how to get more than 20 instead of the 100 I'd like to see. Any suggestions?
Solved! Go to Solution.
02-01-2012 07:18 AM
Hi Ben,
Sadly not
The available areas for customization are shown in step 4 below and when you
open this window the number of users in Top N Duration is not a configurable option.
Step 1 Choose Report Config > Automatic Generation/Alert.
The Automatic Report Generation/Alert Option window displays.
Step 2 In the Reports [Report Generation Interval] box, choose the report that you want to automatically generate based on the schedule that you defined in the System Scheduler. See the Chapter 29, "Configuring the CAR System Scheduler".
Step 3 In the Status field, choose Enabled or Disabled.
Step 4 To customize the report or have the report e-mailed when it is generated, click the Customize Parameters button.
The Customize Parameters window displays.
Note Each report provides different customization options, depending on the type of report.
Step 5 Choose the CSV or PDF radio button, depending on the type of report that you want the system to mail.
Step 6 To have the report mailed to all CAR administrators, check the Mailing Option check box.
Step 7 To save the values that you specified, click the Update button.
The Customize Parameters window closes.
Step 8 To enable or customize other reports, repeat Step 4 through Step 7.
Step 9 Click the Update button.
Changes take effect at midnight. You can force the change to take effect immediately by stopping and restarting the CAR Scheduler service.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/car/carauto.html
Cheers!
Rob
02-01-2012 07:18 AM
Hi Ben,
Sadly not
The available areas for customization are shown in step 4 below and when you
open this window the number of users in Top N Duration is not a configurable option.
Step 1 Choose Report Config > Automatic Generation/Alert.
The Automatic Report Generation/Alert Option window displays.
Step 2 In the Reports [Report Generation Interval] box, choose the report that you want to automatically generate based on the schedule that you defined in the System Scheduler. See the Chapter 29, "Configuring the CAR System Scheduler".
Step 3 In the Status field, choose Enabled or Disabled.
Step 4 To customize the report or have the report e-mailed when it is generated, click the Customize Parameters button.
The Customize Parameters window displays.
Note Each report provides different customization options, depending on the type of report.
Step 5 Choose the CSV or PDF radio button, depending on the type of report that you want the system to mail.
Step 6 To have the report mailed to all CAR administrators, check the Mailing Option check box.
Step 7 To save the values that you specified, click the Update button.
The Customize Parameters window closes.
Step 8 To enable or customize other reports, repeat Step 4 through Step 7.
Step 9 Click the Update button.
Changes take effect at midnight. You can force the change to take effect immediately by stopping and restarting the CAR Scheduler service.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/car/carauto.html
Cheers!
Rob
02-01-2012 07:26 AM
I also get in the report either way, but all my phones have a user specificed. Any idea where that comes from?
02-01-2012 07:33 AM
Hey Ben,
Any way you could attach a .pdf of the report?
I think I've seen someone with this before
Cheers!
Rob
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