Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have home office users that connect to their Cisco phones to our CUCM via our VPN gateway. What could cause intermittent "dead air" on calls from one of these phones? Not sure where to start troubleshooting. They say that usually hanging up an...
GuysI have got a problem with receiving ringback and progress tones from PSTN before a call gets answered. I've found out that I need to send an SDP from CUCM to the Cisco VG router before 200 OK message in order to get an early media (ringback/progr...
Hi,I have a customer who is having issues with Cisco Desktop Administrator . He added a new user but it is not showing up in CDA and also when that user logs in to his CAD it still shows old user's name in the status bar at the bottom left corner.I h...
Hi hopefully this isn't too stupid a question:Someone in my office typed a (seemingly random) code into my Cisco IP 7940 phone, and it activated the Voicemail light and message on the screen. I don't even have voicemail! How do i turn it off? It's be...
Dears,I have call manager v 6.1 and the customer need change after 3 ring forward to mobile . and i try the "No Answer Ring Duration (seconds)" not respons only after 5 ring go to mobile
I have 2911 router serves as a SRST GW in a branch. 30 IP phones in the location are connected to a call manager in main branch via H.323.Need to setup an auto attendant/IVR functionality for the branch. PSTN lines are terminated in the 2911 router. ...
Hi,During the boot of a 7900 series IP Phone there is a small icon on the lower left corner. So far I have seen three different icons: [V] , [X] and also a circle with a dot in it.What is that for? Anyone any idea's??Regards.
So I cannot figure this one out for the life of me. My network is running all 7942 phones and has been. I have three EWS 520 PoE Switches that manage the phones along with a UC560 w/FXO. I have been running this with no problems. All of a sudden, two...
HiI have the attached configuration, built form all the exmaples I have found.If I Anyconnect it all works and I can access the network.However when I load the Cert to the Phone, I am constatntly getting VPN Auth failed.Is there something I have miss...
hi all,I have mgcp gateway and call manager 7.1. Full E1 is line. When inbound call hits gateway and gateway sends call to CallManager. Now can sumone explains how the connection establishes with CUE and how system will find the receptionist extensio...
In a small office with about 15 CISCO IP phones we have a persistent problem when forwarding calls from a 7941 desk phone to another. Some (perhaps 5-10%) forwarded calls result in the destination phone ringing continuously - the call cannot be answ...
Hi guysIs possible insert Abbreviated-Dial using BAT or another tool?Best Regards
Hi,I work in a IPCC setup and I want that when I dial the PRI number which is terminated on Ingress gateway, the call should directly land on my IP phone bypassing all the setup. I dont want that call should be treated with IVR treatment. we have CIS...
Hello all,I am setting up a greeting for a general mailbox and I want to bypass the name identification in the account in unity (on the user basics page). I can't find the place to set the mail box so that it rings straight to the greeting.Can someo...
HI all,If you change the NTP server references in CUCM OS Configuration > System > NTP Server References, will that force you to re-host the licenses for CUCM? The UI itself doesn't give me the feeling that would be the case, but I know changing the...
