Call Manager 8.5 disable beep for second call

[Saima Harris]

I have an issue with Call Manager 8.5, when users are on one call and a second call comes in , they hear it ringing/beeping in their call.

Can someone please let me know if there is any global parameter to dsable that option.

Thanks in advance

Saima

[clileikis]

You can disable this per phone/line under Device > Phone > Line

HTH,

Chris

Sent from Cisco Technical Support iPhone App

[Jonathan Schulenberg]

There is no global setting. The setting Chris was suggesting is per-DN, per-Device and is called Ring Setting (Phone Active).

Please remember to rate helpful responses and identify helpful or correct answers.

[Youssef Aoufi]

I think the parameter : ring setting On busy station in service parameters should work for you

regards

[Jonathan Schulenberg]

Nice catch Youssef! (+5)

[Saima Harris]

Thanks everyone for your replies .

I'll try that option and let you know

[Saima Harris]

Just a quick question , if I changed that Service parameter "ring setting On busy station" , is it going to reset the phones or it wouldn't be service affecting .

[Roger Kallberg]

It won't affect service.

Please remember to rate all useful posts.

Sent from Cisco Technical Support iPhone App