IP Telephony and Phones

Any IP Phone 3911 don´t register when put the Voice VLAN

Hi Guys, My Customer is trying put the network any IP Phone 3911 (more or less 10 devices), but, it is not register (There are another phones the same model that work). He did tests without configure vlan and the IP Phone register normally (LAB envir...

Resolved! CUCM Migration from 6.1(3) on MCS to 8.6(2) UCS

Hi All,We planned to upgrade CUCM cluster to 8.6 UCS from 6.1.3 MCS. We have 1 PUB and 1 SUB in the clusterBut I don't understand "bridge upgrade" process, Please help me to explain that processAnd I have upgrade path so. please suggest1. DRS backup ...

CUSTOM CISCO ERROR PAGE” – “CISCO SYSTEM – ERROR REPORT, CUCM 7.1.5.10000-12

Hello Friends,I have CUCM version 7.1.5.10000-12 and directory service is down. The message in display phones show: CUSTOM CISCO ERROR PAGE” – “CISCO SYSTEM – ERROR REPORT. I try connect for web explorer, but i can´t start session. Trough SSH sess...

Resolved! Prerequisites for upgrade UCM 8.6(1a) on MCS 7825-H3

G'day,Planning to upgrade our Cluster to 8.6(1a). Cluster consists of several MCS 7825-H3 (HP OEM). I noticed the following on Page 5 of Release Notes for Cisco Unified Communications Manager Release 8.6(1a):"If you are upgrading software on HP7825H3...

Resolved! UCCX call recording

Hello,We have currently implemented UCCX 8.5 with premium licenses, I belive recording features will be having in premium, but having few question,1. How call will record2. Does recording happen in real time for all calls or do we have to select whic...

Registrar keeps pushing towards wrong SIP provider

Hi Everyone, we had mis-typed the service provider name in our CME, and we could not make calls. I have corrected the typo, changing back to sip.skype.com and we should be able to connect, but the call processing still seems to point to sip.skyp.com...

Resolved! DRS - .TAR File Encryption Method

Hi all,I would like to know what encryption algorithm the DRS uses when generating the .TAR files.The Disaster Recovery System Administration Guide for Release 8.6(1) tells me:Be aware that your backup .tar files are encrypted by a randomly generate...

Unity 8.5 - multiple voice mail boxes under one login

Hi,Is it possible to allow one user to control multiple voicemail boxes with a single login?What I was asked to do is to allow one person change greetings on multiple voicemail boxes. Here would be an ideal scenario:User logs in to 3333 voicemail box...

Resolved! CUCM 8.5 Serviceability Web page issue

Hi Guys,I have following problem when trying to access CUCM 8.5 serviceability web page from PUB,i tried with other PC as well as with firefox but still no change.Please find the attachment for more details...thanks

CCM 6.1 Service Cisco License Manager Not Running

Hi. I have CCM 6.1 and i have Units Remaining (-5), and Service "Cisco License Manager" has status "Not Running". When i want remove not use phone i see error message "Error occurred. One or more record did not get deleted. [4911]Unable to connect to...

7940 file auth fail error

Hi, I am getting an error (file auth fail) on 7940 ip phone which i got as the replacement. I have already check blogs on CSC and they are pointing to the firmaware upgrade. the phone shows app load id p00305000101 and in my cucm the device default a...

Resolved! Cisco 9951 busy tone on line 2 when line 1 is in conversation

HejI have some users with two DN/lines configured on there Device Profile. But if line 1 is busy and you call line 2, you don't get a busy tone. But a message pops up on the display, that there is a incoming call on line 2. I want a busy tone and vic...

Resolved! Translation pattern fails

Hi I have in a CUCM 8 a Translation-pattern to a internal extension, this fails and the debug shows ´Unallocated/unassigned number´That extension is registered, and without any problem, i even test the TP with other extension, and fails again. The ca...

Resolved! 7960 not receiving dhcp

Hi all!Cisco phone 7960 is not receiving an ip add. We have tried a factory reset but both methods do not seem to work. DHCP requests sent to the router from this phone are ignored. Other phones are all functioning properly. Port configurations are c...

Generate reports on abandoned calls in IP Telephony

Hi there,I would like to know on how to generate abandoned calls that are not being picked up by the CISCO IP Phone 7945? we have this LCS software installed, but I was informed by the supplier of our IP Phones that LCS software is mainly for generat...

IP Telephony and Phones

Forum Posts

Any IP Phone 3911 don´t register when put the Voice VLAN

Resolved! CUCM Migration from 6.1(3) on MCS to 8.6(2) UCS

CUSTOM CISCO ERROR PAGE” – “CISCO SYSTEM – ERROR REPORT, CUCM 7.1.5.10000-12

Resolved! Prerequisites for upgrade UCM 8.6(1a) on MCS 7825-H3

Resolved! UCCX call recording

Registrar keeps pushing towards wrong SIP provider

Resolved! DRS - .TAR File Encryption Method

Unity 8.5 - multiple voice mail boxes under one login

Resolved! CUCM 8.5 Serviceability Web page issue

CCM 6.1 Service Cisco License Manager Not Running

7940 file auth fail error

Resolved! Cisco 9951 busy tone on line 2 when line 1 is in conversation

Resolved! Translation pattern fails

Resolved! 7960 not receiving dhcp

Generate reports on abandoned calls in IP Telephony

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