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call manger backup

syed baseeruddin
Beginner
Beginner

HI

i m using sftp server for call manger backup  and my call manger is installed in

esxi server  when  i m taking the backup the following error is using

Update failed : Unable to access SFTP server or SFTP server too slow to  respond.Please make sure the login credentials and path are correct.

4 Replies 4

anchoudh
Engager
Engager

Hi Syed,

Could you please verify that you are able to access this sftp server and this path from other box initially before trying from backup page.

Thanks,

Anand

Hi

when i m login with secure crt with ssh i can login call manger but when i try sftp server i cannot login

1) Can you ping it?

2) Is the SFTP service running?

3) Does it run a firewall that needs modifying? Try telnet 22 to see if the port is open.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Erick Bergquist
Frequent Contributor
Frequent Contributor

Download FileZilla or other SFTP client, and test connection to your SFTP server is fine and works.

What SFTP server software are you using?

Maybe delete the backup device and re-add it to call manager with working SFTP server credentials. Test manual backup then if all good make a schedule.

Restart the DRF master and local service.

Sent from Cisco Technical Support iPhone App

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