05-16-2012 11:42 PM - edited 03-16-2019 11:12 AM
Any extension registered to CUCM dials any PSTN number. Now call has been conntected. Now that extension user wants to tranfer that call then tranfer softkey remains unpressed. (nothing happens if we keep pressing tansfer button)
05-16-2012 11:52 PM
Hi
Can you check the 'busy trigger' and 'max calls' settings on the line you are trying to transfer?
These should be set to 2 and 1 respectively as a minimum to transfer.
Aaron
05-17-2012 12:51 AM
Maximum Calls = 4
Busy Trigger = 2
05-17-2012 01:12 AM
Hi
Are you using MGCP or H.323 gateways for your PSTN calls?
Does transfer work if you are transferring a call that is set up between two IP phones to another IP Phone?
Aaron
05-17-2012 01:19 AM
I'm using H.323 gateway. Yes, i am able to tranfer the internal calls
09-30-2012 11:27 PM
I have a smiliar problem on CUCM 7.15 using ITSP with SIP to SIP CUBE
Outside callers call into the system and when hitting the transfer button I am able to dial an internal extension but when I hit transfer again the PSTN caller hears a busy signal and the internal user I called keeps hearing MOH
10-01-2012 01:25 AM
Mohammed,
I suggest you open another thread for your issue...This may not be the same problem as the origal post.
In any case...Can you send the ff:
1. CUCM traces (pls send the calling and called number)
2. "debug ccsip messages" from the CUBE
Please rate all useful posts
"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
05-16-2014 01:04 AM
Hi dear
Have you managed to fix this issue?
05-16-2014 09:54 AM
You should open a new thread for your issue. Usually this is an issue with SIP providers that don't like inactive media being sent so MTP must be used or sip-profiles to strip the inactive attribute from the SDP.
11-25-2013 04:26 AM
Dear Omerpa,
I have smiliar problem on CUCM 9.1
did you solve this issue ?
Dears Cisco Suppot Community,
please help us to solve this issue.
11-25-2013 10:45 PM
yes, its sccp issue. Copy your router configuration with sh dsp dspfarm output and sh inventory output
Have you registered your media resources in cucm and if so, is it registered showing?
03-26-2014 12:14 AM
Was the issue resolved.I am also facing similar issue with cucm 9.1 but on random basis.
05-16-2014 01:21 AM
Hi,
Try to check on CUCM, Media Termination Point. Device->Trunk and choose your trunk, then check box Media Termination Point Required.
Let us know,
Thank you
10-30-2015 11:33 AM
Hi Miriyevpm
I have the same issue and solved by
Device->Trunk and choose your trunk, then check box Media Termination Point Required.
the SIP trunk should be restarted
regrads
shaker
04-16-2018 08:33 AM
I have a problem with CUCM version 10.5 if I transfer a call internally or outside the the phone will restarted. Any idea please
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