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Cisco 7941 Stuck on Upgrading Screen

Vikrant Ambhore
Level 1
Level 1

I did try to update my firmware on Cisco 7941, I have upgraded the phone succesfully to 8.3.1 firmware, but this firmware didn't register to my IINET Voip router.
Thats why I tried to downgrade to the 8.0.3 firmware, because I read that this is working fine.
The firmware was loaded well from the tftp-server, but now I have the problem of the upgrading screen.
I tried already to restart the phone by pressing # and 1234567890*#, also tried for factory reset but this results in the same screen after starting up.
I see the phone is getting an IP-adress, but is not getting any files from the tftp-server again
I really need to get this fixed..Does anyone have any ideas?
I really need to get this fixed...


Vikrant

2 Replies 2

Dennis Mink
VIP Alumni
VIP Alumni

can you check on the phone what it says under

the status log on your phone's settings screen? maybe this
will give you a hint of why its failing to upgrade.

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Thanks for your reply,

But all it does is go to that screen ( stuck on Cisco Logo)... So how do I get to the settings?
Regards
Vikrant