04-30-2018 11:29 AM - edited 03-17-2019 12:43 PM
Does a new 8832 Conference phone supposed to come with a LAN or power injector. We are POE,however doesn't it need some sort of Ethernet injector or brick? The phone I received had nothing in the box with it. Is the injector/brick ordered separate?.....Thanks,
04-30-2018 12:16 PM
Hi there
● Power over Ethernet (PoE): A Cisco IP Conference Phone 8832 Ethernet Injector is required. Please order CP-8832-K9, CP-8832-W-K9, CP-8832-EU-K9, CP-8832-EU-W-K9 or CP-8832-NR-K9, which includes the Ethernet injector inside the base package.
Ensure that you have the latest firmware version installed on your Cisco Unified Communications Manager. Check for updated device packages here:
Step 1 | Choose the power source for the phone:
For more information, see Ways to Provide Power to Your Conference Phone. |
Step 2 | Connect the phone to the switch.
|
Hope this helps!
Cheers
Rath!
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06-07-2019 02:02 AM
I don't think that answers the question.
I think what you are saying is the "spare part" model doesn't include a power source of any kind, for example:
CP-8832-EU-W-K9 is bundled with an Ethernet injector or an 18W power adapter (to be determined at order time)
CP-8832-EU-W-K9= has just the unit itself
The problem is that the datasheet doesn't really make it clear what the different adapters do or what regions they are necessary for. I assume that most folks already have switches supplying 15w for 802.11af class 3, so presumably no wall power socket is necessary. Some photographs on the datasheet would help.
I'm in a position to buy all the options and hopefully find out, but it's a bit wasteful.
06-07-2019 02:15 AM
06-07-2019 03:53 AM - edited 06-07-2019 05:52 AM
Yes, I also noticed that on CCW, ordering the non-spare part code forces you to buy a power source, but I'm still bewildered by what each component does. These are the part codes mentioned on the datasheet:
CP-8832-POE
CP-8832-ETH-WW
CP-8832-INJ
PWRCLIP-EU -> Snap-in wall power adapter for continental EU (not sure about Switzerland)
The user guide provides some diagrams on four possible ways to power these phones, but the terms "PoE Injector", "Ethernet Injector", "Non-PoE Ethernet Injector" and "Ethernet Injector with the Ethernet power option" don't really help.
Since the majority probably have switches supporting 802.3af/Class3 (15.4w), I believe no wall-power is necessary (unless daisy-chaining two units). Do you know what would be the correct part codes for this case?
Regards
James.
P.S. My assumption is that the CP-8832-POE is for those who have 802.3af/Class3 capable switches and a regional combination of CP-8832-ETH-WW plus PWRCLIP-EU is for those without poe capable switches.
06-07-2019 05:36 AM
06-07-2019 05:55 AM
03-05-2020 12:21 PM
Wow, could this be any more confusing??
I ordered CP-8832-K9 from my reseller.
Product description says:
IP CONFERENCE PHONE 8832 BASE
IN CHARCOAL COLOR FOR NORTH
AMERICA. THIS ALSO INCLUDES AN
ETHERNET INJECTOR AND A 9.8-FT
(3-M) USB-C CABLE.
What actually came in the box was a CP-8832-POE (POE Injector)
It appears that the POE injector ONLY passes POE from my switch. It doesn't pass any network traffic and my switch port doesn't even acknowledge a network device is attached. Show power inline does show the switch port is providing POE and I see this by the phone being powered on, but not able to obtain IP, connect to CUCM etc.
Switch and port are configured correctly as I have other model phones connected to the switch just fine. Tested other model phones to same port I have the 8832, and they work as well.
Am I right to assume that I need the ETHERNET injector?? The diagram I saw shows I could use EITHER of the injectors (POE or ETHERNET) if I was providing POE from my switch. But I didn't see anything that indicated POE injector meant POE only.
Anyone have any insight?
03-06-2020 05:21 AM
03-06-2020 06:49 AM
So what is my option if I want to provide power via POE and Ethernet connectivity?
03-06-2020 07:49 AM
03-06-2020 09:44 AM
Yeah, I was wondering if I had the right part, but it just isn't working like it's supposed to.
I do have the 8832-POE and it is only providing POE from the switch port, no network connectivity for some reason.
Thanks!
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