Cisco RTMT for Windows 10

[BoBo1]

I have tried downloading and install RTMT from CUCM, but it will not install onto my computer. There is no error's or anything, the progress bar for unpacking hits 100% and then nothing else happens. 

Is there an updated version of this tool somewhere?

[Jaime Valencia]

No, the RTMT version you need to use, is the one you download from your CUCM.

A newer release of RTMT would only be available if you upgrade your CUCM.

Refer to the RTMT administration guide for your RTMT version for OS compatibility.

[Stephanie Knoop]

Maybe try running the installer as administrator?

[BoBo1]

I have already tried this, and it produced the same results. 

[Nithin Eluvathingal]

Which  CUCM version you use ?

As per the admin guide, win 10 shows supported from 12.5SU(4). But I have RTMT running on my windows 10 downloaded from 12.0. 

Try using windows compatibility option during the installation. 

https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

[BoBo1]

We are currently on v11.5 of CUCM.

[Roger Kallberg]

Do you have Oracle (Sun) Java installed on your computer? RTMT requires that to run and install if I’m not wrong.

[BoBo1]

Yes I do

[Robert Greaves]

Did you resolve this? I am having the same issue. I tried all of the earlier suggestions. Thanks for any tips.

-Robert

[Roger Kallberg]

Try following the outline in this post. https://community.cisco.com/t5/ip-telephony-and-phones/installing-rtmt-version-14-windows-11-install/td-p/4661663

[Carlo Poggiarelli]

Hi Robert,

Which version of CUCM are you running?

Try to install in Windows 7 compatibility mode and administrator rights.

Please let us know 

Regards

Carlo