04-03-2012 06:57 AM - edited 03-16-2019 10:27 AM
Recently upgrade to CME 9.0 and after ios and phone firmware upgrade I received the error Reg Rej - Max Phones... The CME was operational prior to the upgrade, Show license all showed the license active and the EULA accepted, Telephony-service had existing max-ephones configured. Entered the max-ephone command again with same information and I was prompted for the EULA to accept and phones began to register. Just wanted to put this out there for anybody else that comes across this problem.
04-03-2012 07:06 AM
Hey Jeremy,
Ashraf was having this exact same issue yesterday, so thanks
for posting up your solution If you can give us a reply we can award
the points your kind gesture deserves.
Cheers!
Rob
04-03-2012 07:19 AM
No problem, hope it helps someone.
10-12-2012 08:23 PM
Hello Jeremy,
I also faced the same issue today.
I did the same as you mentioned earlier in the first comment
But my license is showing it as 60 days trail version
I had complete license earlier to this deployment
Can you help me here
Thanks
10-13-2012 01:35 AM
Possibly you are referring to a demonstration UC license that has expired.
This license must be purchased and CME will not work without it.
09-10-2016 02:11 PM
Hi I have a similar issue i'm working on a lab. I have a voice-register pool and ephone configured, the sip phone registers without any issue but the sccp phone gives me the message "registration rejected max ephone exceeded"
so what I did was increase the max-ephone but when debugging 'debug ephone register' the phone registration count goes to 1 above the configured max-ephone value. and the phone registration is rejected.
its really frustrating - I have a permanent uck9 license and can't figure out what is going on. I'm running 2911 15.2.4.M6 and have also tried M6 and experienced the same results.
my understanding is the uck9 lic controls the cucme aspect. (which is permanent)
please please help.
09-11-2016 02:42 AM
right so after a nights sleep i have figured this our - on my telephony-service config i tried to disable auto reg but accidently enabled no reg-ephone, the side effects of that is the cucme prevents the phone from registrating by incrementing the max-ephone reg number by 1 so if you have max-ephone set to say 5 and you have no reg-ephone enabled the cucme wil increment to the count to 5 and the next registration event is rejected with the message max ephone exceeded.
01-08-2014 03:48 AM
Dear Sir,
How are you ? Merry Christmas and happy new year ?? Kindly could you help me please ? I see the article about
Phone-Reg-Rej problem (registration rejected max phones exceeded ), Which you wrote it on Cisco support community
I have 2901 Voice gateway ,
I do the following :
1- Change the Voice IOS for the router as :-
- c2900-universalk9-mz.SPA.152-4.M3.bin (V 9.1 Telephon-service ).
- c2900-universalk9-mz.SPA.151-4.M3.bin (V 8.6 Telephony-Service )
- c2900-universalk9-mz.SPA.154-1.T.bin (V10 Telephony-Service)
2- use this CLI Command license accept end user agreement then yes
3- Remove Telephony-Service and return it again
4- I use different IP Phones Like (7975,6921, ....etc) and all have the same above problem.
Sir if you have any solve to my problem please send it to me ?? Thanks
01-08-2014 04:36 AM
Ho Rashid,
what is the total number of IP phones you have on CME version 10?
From the compatibility matrix,I can see total number of SIP and SCCP phones on 2901 should be 35.
regds,
aman
01-08-2014 05:12 AM
yes its 35 user (Extensions), but i connect just 1 IP Phone which is 6921 , Phone not registered and the message still display??!!
and the Following is my code :
Current configuration : 3676 bytes
!
! Last configuration change at 15:49:54 UTC Sun Jun 8 2014
! NVRAM config last updated at 15:50:04 UTC Sun Jun 8 2014
!
version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.154-1.T.bin
boot-end-marker
!
aqm-register-fnf
!
enable secret 5 $1$psKM$XjaK30brJR7LeNrh3Bx4g/
!
no aaa new-model
!
!
!
!
!
!
!
!
ip dhcp excluded-address 10.1.1.200 10.1.1.254
ip dhcp excluded-address 10.1.1.2 10.1.1.10
!
ip dhcp pool Voice
network 10.1.1.0 255.255.255.0
option 150 ip 10.1.1.1
dns-server 192.168.1.1 4.2.2.2
domain-name lastvision-sa.com
default-router 10.1.1.1
!
!
!
ip cef
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
!
!
!
voice-card 0
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol pass-through g711alaw
sip
bind control source-interface GigabitEthernet0/1
bind media source-interface GigabitEthernet0/1
registrar server expires max 3600 min 1800
!
!
voice register global
mode cme
source-address 10.1.1.1 port 5060
max-dn 100
load 9951 sip9951.9-4-1-9.loads
authenticate register
authenticate realm cisco.com
tftp-path flash:
file text
create profile sync 000005124105141A
camera
video
!
!
!
!
!
license udi pid CISCO2901/K9 sn FGL155224LH
license accept end user agreement
license boot module c2900 technology-package datak9
hw-module pvdm 0/0
!
!
!
!
redundancy
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 10.1.1.1 255.255.255.0
duplex auto
speed auto
!
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
!
!
!
tftp-server flash:SCCP69xx.9-2-1-0.loads
tftp-server flash:SCCP69xx.9-2-1-0.zz.sgn
tftp-server flash:DSP69xx.0-0-0-8.zz.sgn
tftp-server flash:BOOT69xx.0-0-0-14.zz.sgn
!
control-plane
!
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local GigabitEthernet0/1
sccp ccm 10.1.1.1 identifier 1 version 7.0
sccp
!
sccp ccm group 1
associate profile 1 register mtpfc994766c351
keepalive retries 5
switchover method immediate
switchback method immediate
switchback interval 15
!
!
!
dspfarm profile 1 transcode
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g729r8
maximum sessions 4
associate application SCCP
shutdown
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
sdspfarm units 1
sdspfarm transcode sessions 4
sdspfarm tag 1 mtpfc994766c351
no auto-reg-ephone
max-ephones 35
max-dn 150
ip source-address 10.1.1.1 port 2000
load 7916-12 B016-1-0-4-2.SBN
load 6921 SCCP69xx.9-2-1-0.loads
time-zone 30
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
moh enable-g711 "en_bacd_music_on_hold.au"
multicast moh 239.1.1.1 port 16392 route 10.1.1.1 10.1.1.200
web admin system name admin password cisco
transfer-system full-consult
create cnf-files version-stamp 7960 Jun 08 2014 15:49:50
!
!
ephone-dn 1
number 444
name Rasheed
!
!
ephone 1
mac-address 0007.7D43.6CC2
type 6921
button 1:1
!
!
!
!
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
login
transport input all
!
scheduler allocate 20000 1000
!
end
01-08-2014 05:22 AM
Hi Rashid,
can u share show license detail cme-srst,show license EULA & show license feature ?
regds,
aman
01-08-2014 05:55 AM
Router#show license
Index 1 Feature: ipbasek9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 2 Feature: securityk9
Period left: 8 weeks 4 days
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 3 Feature: uck9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 4 Feature: datak9
Period left: 8 weeks 3 days
License Type: EvalRightToUse
License State: Active, In Use
License Count: Non-Counted
License Priority: Low
Index 5 Feature: NtwkEssSuitek9
Period left: 8 weeks 4 days
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 6 Feature: CollabProSuitek9
Period left: 8 weeks 4 days
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 7 Feature: ios-ips-update
Period left: 8 weeks 4 days
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 8 Feature: SNASw
Period left: 8 weeks 4 days
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 9 Feature: hseck9
Index 10 Feature: cme-srst
Period left: 8 weeks 3 days
License Type: EvalRightToUse
License State: Active, Not in Use, EULA accepted
License Count: 0/0 (In-use/Violation)
License Priority: Low
Index 11 Feature: mgmt-plug-and-play
Index 12 Feature: mgmt-lifecycle
Index 13 Feature: mgmt-assurance
Index 14 Feature: mgmt-onplus
Index 15 Feature: mgmt-compliance
01-08-2014 06:21 AM
Hi Rashid,
CME License shows not in use.
can u accept EULA once more
https://supportforums.cisco.com/docs/DOC-26706
regds,
aman
01-17-2014 11:18 PM
Dear Aman,
How are you ? I am sorry for late ?? I was Busy last Days ? I read your Reply and do all the steps to Enable CME License but Problem still ?? Kindly could you remote my PC Then Access my Router to Do the suitable settings using Teamviewer ??? Please??
01-18-2014 02:03 AM
Hi Rashid,
I waited for almost 3 hours.
regds,
aman
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