05-24-2011 02:43 AM - edited 03-16-2019 05:06 AM
Hello everybody,
One of our voice gateway router is having problem in it. it is not working well and can't receive call coming through. I think call is hitting our router and our router is dropping it.
It is a ISDN BRI router with 2 BRI lines coming in. In CCM manager it is added as MGCP gateway but it has its own dial peer configurations as well. i have checked and it is not receiving any config from CCM manager.
here is the debug for isdn q931.
ISDN BR0/1/1 Q931: RX <- SETUP pd = 8 callref = 0x01
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x89
Exclusive, B1
Called Party Number i = 0x81, '510859'
Plan:ISDN, Type:Unknown
16:51:19: ISDN BR0/1/1 Q931: RX <- SETUP pd = 8 callref = 0x01
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x89
Exclusive, B1
Called Party Number i = 0x81, '510859'
Plan:ISDN, Type:Unknown
16:51:23: ISDN BR0/1/1 Q931: RX <- DISCONNECT pd = 8 callref = 0x01
Cause i = 0x82E6 - Recovery on timer expiry
16:51:23: ISDN BR0/1/1 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x81
Cause i = 0x80D1 - Invalid call reference value
I am also receiving a warning message on voice card which is
voice-card 0
! Warning! DSPs 1 in slot 0 are using non-default firmware from device flash:
! This is not recommended, the IOS default version is 24.3.0
dsp services dspfarm
Also see the following output of show voice dsp detailed command
edsp 0001 01 g729r8 p 0.1 IDLE 50/0/1.1
edsp 0002 01 g729r8 p 0.1 IDLE 50/0/2.1
edsp 0003 01 g729r8 p 0.1 IDLE 50/0/3.1
edsp 0004 01 g729r8 p 0.1 IDLE 50/0/4.1
edsp 0005 01 g729r8 p 0.1 IDLE 50/0/5.1
edsp 0006 01 g729r8 p 0.1 IDLE 50/0/6.1
edsp 0007 01 g729r8 p 0.1 IDLE 50/0/7.1
edsp 0008 01 g729r8 p 0.1 IDLE 50/0/8.1
edsp 0009 01 g729r8 p 0.1 IDLE 50/0/9.1
edsp 0010 01 g729r8 p 0.1 IDLE 50/0/10.1
edsp 0011 01 g729r8 p 0.1 IDLE 50/0/11.1
edsp 0012 01 g729r8 p 0.1 IDLE 50/0/12.1
edsp 0013 01 g729r8 p 0.1 IDLE 50/0/13.1
edsp 0014 01 g729r8 p 0.1 IDLE 50/0/14.1
edsp 0015 01 g729r8 p 0.1 IDLE 50/0/15.1
edsp 0016 01 g729r8 p 0.1 IDLE 50/0/16.1
edsp 0017 01 g729r8 p 0.1 IDLE 50/0/17.1
edsp 0018 01 g729r8 p 0.1 IDLE 50/0/18.1
edsp 0019 01 g729r8 p 0.1 IDLE 50/0/19.1
edsp 0020 01 g729r8 p 0.1 IDLE 50/0/20.1
Warning! DSPs 1 in slot 0 are using non-default firmware from device flash:
This is not recommended, the IOS default version is 24.3.0
----------------------------FLEX VOICE CARD 0 ------------------------------
*DSP VOICE CHANNELS*
CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
LEGEND : (bad)bad (shut)shutdown (dpend)download pending
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
===== === == ========= ========== ===== ======= === == ========= == ==== ============
C5510 001 01 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 02 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 03 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 04 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 05 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 06 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 07 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 08 None 0.0.0 bad idle 0 0 0 0/0
C5510 005 01 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 02 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 03 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 04 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 05 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 06 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 07 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 08 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 09 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 10 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 11 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 12 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 13 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 14 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 15 None 24.3.0 idle idle 0 0 0 0/0
C5510 005 16 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 01 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 02 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 03 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 04 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 05 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 06 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 07 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 08 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 09 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 10 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 11 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 12 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 13 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 14 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 15 None 24.3.0 idle idle 0 0 0 0/0
C5510 006 16 None 24.3.0 idle idle 0 0 0 0/0
*DSP SIGNALING CHANNELS*
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
===== === == ========= ========== ===== ======= === == ========= == ==== ============
------------------------END OF FLEX VOICE CARD 0 ----------------------------
I hope to receive some positive comments from you people. I have checked a few documents and they says the default dspware for 12.24t IOS is 24.3.0 which is shown in the output with other DSPs except dsp 1 and if i am not wrong it is embedded in IOS rather then standalone because i can't see any file in flash which could be DSPware. Any help will be much appriciated.
Solved! Go to Solution.
05-24-2011 03:41 AM
Hi,
The reason you are getting the dsp error message is because your DSP 1 in slot 0 is bad and it needs to be replaced.
C5510 001 01 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 02 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 03 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 04 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 05 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 06 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 07 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 08 None 0.0.0 bad idle 0 0 0 0/0
05-24-2011 05:33 AM
Seems like the PVDM-8 is faulty.
05-24-2011 03:41 AM
Hi,
The reason you are getting the dsp error message is because your DSP 1 in slot 0 is bad and it needs to be replaced.
C5510 001 01 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 02 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 03 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 04 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 05 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 06 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 07 None 0.0.0 bad idle 0 0 0 0/0
C5510 001 08 None 0.0.0 bad idle 0 0 0 0/0
05-24-2011 03:45 AM
You could use the "OPEN a TAC" button to have it looked at. Maybe process an RMA if needed.
05-24-2011 04:05 AM
Hello Payal,
I am not good with Voice but i think ISDN BRI cards don't have any DSP on board, so it means there will be something else that need doing to resolv it or replacing BRI cards will do it?
Do u think that call receiving problem could be because of this DSP issue?
Cheers!
05-24-2011 04:24 AM
Hi,
Can you please send me the show tech?
05-24-2011 05:04 AM
05-24-2011 05:33 AM
Seems like the PVDM-8 is faulty.
05-24-2011 09:02 AM
I have replaced my PVDM-8 slot on router and it started working again. Lots of thanks to everybody who was trying to help resolve the issue.
Cheers!
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