Help on Application Dial rule /Jabber

[S N]

Experts,

I have a doubt with Application Dial rule.

In AD the Phone number is configured for the user which is sync with CUCM End user.

The user in Jabber tries to find the another user in the same company and tries to call his mobile.

For example, the Users are in India and US from same company.

User is India tries to call another users mobile in US ( Example +12057774444 ). It says call cannot be completed.

I set up application dial rule as below.

Number begins with +1

Number of Digits : 12

Total digits to removed : 2

Prefix : 000111.

We have route pattern 0.0011 for International dialing. But it doesn't work and I can see the county code 1 is not added in the call.

Any help.

Thanks

Sathya

[Jitender Bhandari]

Hi,

Does it work with CIPC, can you do DNA to see we are hitting that Dial rule.

JB

[S N]

Hi,

It is working with CIPC. The issue is happening only with Jabber / application dial rule.

Not sure how can I check Application dial rule in DNA.

Thanks

Sathya

[Jitender Bhandari]

Hi Sathya,

look like the Application dial rule is good as it work with CIPC, check below and see if it helps for jabber.

https://supportforums.cisco.com/discussion/11617666/under-downloads-where-cmterm-csf-dialrule-wizard-01copsgn

JB

[Jitender Bhandari]

What is the CUCM version you are running, COP file is only required if you are running CUCM version 8.5 and below.

JB

[S N]

Thanks. All good now. Just configured the application dial rule and asked user to restart the Jabber and it worked :)