07-21-2016 02:04 AM - edited 03-18-2019 12:02 PM
Hi all,
I'm installing a new CUCM & UCCX v11. PSTN is ISDN PRI. Incoming calls work find if they are pointed at a handset or at Unity Connection but if I try to point to a UCCX route point I get the below error output from the q931 debug:
Cause i = 0x80BF - Service/option not available, unspecified
Any help appreciated!
Matty
Solved! Go to Solution.
07-21-2016 05:39 AM
Also, what codec is CCX installed with? Unlike phones and UCXN, CCX cannot do native transcoding and can only negotiate the codec it is defined with G711 or G729.
07-21-2016 04:16 AM
Can you dial the number associated with the UCCX application internally? Make sure the inbound CSS assigned to your PRI has access to the partition assigned to the CTI route point and CTI ports associated with UCCX.
Brandon
07-21-2016 05:39 AM
Also, what codec is CCX installed with? Unlike phones and UCXN, CCX cannot do native transcoding and can only negotiate the codec it is defined with G711 or G729.
07-22-2016 08:32 AM
Thanks guys,
Yep Chris spot on, I setup voice class codec on my dial peer coming into CUCM and things started working as expected.
Many thanks
Matty
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