02-21-2023 06:43 AM
Dear
Our topology as below
PSTN ------PRI E1---Cisco Router 4331 SIP GW----CUCM 11.5 ---Cisco SIP IP Phone
we need to record all outbound calls from Cisco SIP IP Phone through PSTN PRI, our customer asked for network-based recording option.
My questions
1- what is the configuration required on SIP Gateway to support recording calls through PRI (E1) Circuits
2- Will we need additional CUBE licenses on this SIP Gateway
Solved! Go to Solution.
03-26-2023 05:26 AM
For Update
we succeed to record All calls through Cisco GW (PRI Connection) by using SIPrec method , we added "hairpen" dial peer before POTS dial peer to convert all call leg to be SIP-SIP
02-21-2023 07:10 AM
According to the config guide, your scenario is not supported:
https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-ntwk-based.html
02-22-2023 09:19 AM
The “must be SIP-to-SIP” restriction is missing in the newer CUBE 17.6+ Network Based Recording config guide. Admittedly, the “forking of calls on a TDM leg” is confusing but I believe that to be poor wording by the doc team since there would never be a CUCM-facing POTS/TDM call leg. I would ask your Cisco Collab PSS/TSA to chase down a confirmation that TDM-to-SIP would work for this feature.
02-21-2023 01:54 PM
So for clarification, a CUBE connects IP to IP. Your current configuration is using the 4331 as a Voice Gateway, connecting TDM (E1) to IP (CUCM SIP). You can't use any type of Gateway/CUBE based recording in this configuration that i'm aware of. You also don't need CUBE licenses in this configuration. There are a few different options for recording in your situation that I can think of off-hand:
Span recording - You configure the gateway to span any traffic that comes across it to a recording server. The recording server would need to be correctly configured to accept this traffic.
Built-In-Bridge Recording - You set up recording that uses the Built-In-Bridge on the phone to fork audio from the phone to the recording server via a SIP trunk.
Use a second gateway - You implement a second gateway as a CUBE to record and route all calls through this gateway from CUCM in both directions. That way you would be SIP-SIP. It's not an elegant solution and does add additional points of failure, along with routing changes in the CUCM. Then you could use Network Based Recording, Dial-Peer Based Recording, or SIPRec. For that you would need CUBE licenses. I believe each standard trunk license supports 1 bi-directional call and 1 media fork, but you'd want to confirm all this with a Cisco Partner.
Convert your PSTN from an E1 to SIP - This would of course allow you to be SIP-SIP and use Gateway/CUBE based recording methods.
03-26-2023 05:26 AM
For Update
we succeed to record All calls through Cisco GW (PRI Connection) by using SIPrec method , we added "hairpen" dial peer before POTS dial peer to convert all call leg to be SIP-SIP
10-16-2023 05:00 PM
Hi
Able to provide your configuration on how to enable gateway recoding with pstn? Especially on the hairpen? Thanks
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