Problem installing VIC2-BRI NT/TE on C2901k9

[Luis Ruiz Lopez]

Hi,

Hope someone could give me a hand on this. I have a Cisco 2901 with IOS version c2900-universalk9-mz.SPA.152-4.M3.bin and I want to install and configure a VIC2 - BRI-NT/TE card on it. The card is already inserted and I can see it when I do "sh diag":

WIC Slot 0:

        VIC2 - BRI-NT/TE Voice daughter card (2 port)

        Hardware Revision        : 1.1

        Top Assy. Part Number    : 800-33406-01

        Board Revision           : D0

        Deviation Number         : 0-0

        Fab Version              : 03

        PCB Serial Number        : FOC172383PM

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : VIC2-2BRI-NT/TE

        Version Identifier       : V03

        CLEI Code                : CNUIAVZAAB

When I do "sh version" or "sh hardware" I cannot see the card and therefore I cannot configure it:

Cisco CISCO2901/K9 (revision 1.0) with 897024K/45056K bytes of memory.

Processor board ID FCZ1730620W

2 Gigabit Ethernet interfaces

3 terminal lines

1 Virtual Private Network (VPN) Module

2 Cellular interfaces

DRAM configuration is 64 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

250880K bytes of ATA System CompactFlash 0 (Read/Write)

And also if I do "sh inventory" the card is not there neither:

NAME: "CISCO2901/K9", DESCR: "CISCO2901/K9 chassis, Hw Serial#: FCZ1730620W, Hw Revision: 1.0"
PID: CISCO2901/K9      , VID: V06 , SN: FCZ1730620W

NAME: "3G WWAN EHWIC-QuadBand HSPA+R7/HSPA/UMTS QuadBand EDGE/GPRS and GPS on Slot 0 SubSlot 1", DESCR: "3G WWAN EHWIC-QuadBand HSPA+R7/HSPA/UMTS QuadBand EDGE/GPRS and GPS"
PID: EHWIC-3G-HSPA+7   , VID: V01 , SN: FOC172155GE

NAME: "Modem 0 on Cellular0/1/0", DESCR: "Sierra Wireless MC8705"
PID: MC8705            , VID: 1.0, SN: 357115040673787

NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 16 Channels"
PID: PVDM3-16          , VID: V01 , SN: FOC17226EBZ

NAME: "C1941/C2901 AC Power Supply", DESCR: "C1941/C2901 AC Power Supply"
PID: PWR-1941-2901-AC  , VID:    , SN:

I tried swaping the card into a different slot and still the same, I cannot configure any command. I was thinking in downgrading the IOS to c2900-universalk9-mz.SPA.152-4.M2.bin because I have these image running fine in other routers.

Does anyone know how I make this work? Is there anything that I am missing?

Thanks a lot for your support in advance.

Regards

[Amine Nouasri]

Can you post a sh license feature?

You probably need a license to unlock the UC feature before you can provision the voice ports on the router.

Please rate helpful answers!

[Carlo Poggiarelli]

Hi Luis.
Can you please post the output of a show diag and show run?
Thanks

Regards

Carlo

Sent from Cisco Technical Support iPhone App

[Aman Soi · Accepted solution]

Hi Lopez,

Seems to be license problem as pointed by Mr. Amine.You can generate the evaluation license and check the same.

http://www.cisco.com/en/US/prod/collateral/routers/ps10616/white_paper_c11_556985_ps10537_Products_White_Paper.html

regds,

aman

[Luis Ruiz Lopez]

Seems to be an issue with the license:

Index 3 Feature: uck9

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

I am trying to generate the right evaluation licenses until I have the PAK file from my provider, do you know the name of the right license to use:

• Cisco Emergency Responder - Evaluation
  
• Cisco Smart Business Portal Demo
  
• Cisco Unified Call Manager Evalulation
  
• Cisco Unified CallConnector Demo
  
• Cisco Unified Communications Demo License
  
• Cisco Unified Communications Manager Business Edition 3000 Eval
  
• Cisco Unified Intelligence Center - Demo
  
• Cisco Unified Intelligence Center Demo 2
  
• Cisco Unified Intelligence Suite Demo
  
• Cisco Unified MeetingPlace Demo
  
• Cisco Unity Express Eval
  
• ICSUnity 4.x Demo
  
• IP IVR - Demo
  
• IPCC Express - Demo
  
• MeetingPlace Express Software Demo
  
• MeetingPlace Express VT Software Demo
  
• SIP Proxy Server Demo
  
• Unity Connection 1.1 Evaluation
  
• Unity Connection Demo
  
• Unity Connection Speech View Demo License
  
• Unity Demo
  
• Unity Pooling License
  

Thanks! I will rate your posts as soon as I have this ready!

[Hythim Ali El Hadad]

You need IOS upgrade

Plz check you latest release or T release

Thanks

Haitham

[Aman Soi]

Hi Lopez,

You need to go for Cisco Unified Communications Demo License.

regds,

aman

[Luis Ruiz Lopez]

Thanks,

I could activate the evaluation license with following command:

conf t

license boot module c2900 technology-package uck9

reload

Now I will wait for my final license.

Thank you!

[Carlo Poggiarelli]

Hi.
use this command and do a show license again

license accept end user agreement

HTH

Regards

Carlo

Sent from Cisco Technical Support iPhone App

[Aman Soi]

Hi Lopez,

Can u post the show license feature output now?

regds,

aman

[Luis Ruiz Lopez]

Sure

Feature name             Enforcement  Evaluation  Subscription   Enabled  RightToUse
ipbasek9                 no           no          no             yes      no   
securityk9               yes          yes         no             yes      yes  
uck9                     yes          yes         no             yes      yes  
datak9                   yes          yes         no             no       yes  
gatekeeper               yes          yes         no             no       yes  
SSL_VPN                  yes          yes         no             no       yes  
ios-ips-update           yes          yes         yes            no       yes  
SNASw                    yes          yes         no             no       yes  
hseck9                   yes          no          no             no       no   
cme-srst                 yes          yes         no             no       yes  
WAAS_Express             yes          yes         no             no       yes  
Feature name             Enforcement  Evaluation  Subscription   Enabled  RightToUse

UCVideo                  yes          yes         no             no       yes 

I have just gotten the SRST license but no yet the UC license, In order to apply the SRST, I guess I need to wait for the final license right?

Thanks

[Aman Soi]

Hi Lopez,

The SRST licenses are honour based.

Can u run the command show license detail cme-srst and send output?

regds,

aman

[Luis Ruiz Lopez]

Feature: cme-srst                        Period left: 8  weeks 4  days

Index: 1        Feature: cme-srst                          Version: 1.0

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        License Count: 0/0  (In-use/Violation)

        License Priority: None

        Store Index: 7

        Store Name: Built-In License Storage

[Aman Soi]

Hi Lopez,

You need to enter the command

license accept end user agreement [yes]

you can also refer the link

https://supportforums.cisco.com/thread/2075698

regds,

aman