Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a customer running CUCMBE5K on a MCS server. They are also running IPCC.They want to upgrade to the latest 9.1 versions of CUCM, CUC, and UCCX and also move to a UCS server and add redundancy. There is no clear documented path on this proced...
Hi, I need help on unity connecion to configure time base greeting on user VM. In Office hours user voice mail greeting should be " Hello i am away from my desk.If you want to leave message than press one and press two to call our support number ".If...
I was wondering if there was any benefit of using a sip trunk to link a standard voice gateway (ISDN) to CUCM (8.5or8.6)The usual has been H323 or MGCP. Is there any benefit, or is it just another option?
Hello,Does anybody know if there's any guide showing the procedure to change CUCM IP address on a presence server.CUCM IP address has to change and therefore we need to change it on presence server.Regards,Sent from Cisco Technical Support iPhone App
Dear All,We have a branch (i.e. Jeddah Branch) which is running CUCM on MCS server. In our Head Office we already have CUCM ver 9.1 running on UCS server.We need to cut the MCS server running in Jeddah Branch and to register all the users in Head Off...
How do the CDR know the phone number is international,local,etc.? I have the CDR logs which contain the phone numbers calling or called and the tags that splits the phone numbers into groups. I have a project that I want to get the international call...
I am encountering an intermittent issue where when callers to one site (Call Handler) press 0 during the greeting, are instead of going to that sites operator they are going to another sites operator. I double checked and the zero out is programmed ...
Okay I have a scenerio where I am transitioning a site from an old TDM phone system to cisco.DN's are 8 digit where the first 4 represent the site code.Lets say the old legacy system is 1111xxxx and the new is 2222xxxx, intrasite dialing is 4 digit.T...
Hi,I am new IPT and struggling to grasp the concept of calling/called number translations and transformations.Can anyone please explain me the above with a simple example.Thanks
I am having an issue where internal numbers are not showing up on caller ID as their DiD and just the last four digits. I have looked at Translations and transformations configurations and examples. I tried to apply them and am not getting anywhere....
Hi Guys,For business edition 3000 (BE 3000 ),i have auto attendant configured with audio file that asking users to dial by extension if they know it.I want the call to be transfered to a secretary for example if the caller did not press any button.Wh...
Hey team, My customer has bought UCS server with follow virtual licenses: Cisco UC Virt. Foundation 5.0 (2-Socket 32GB vRAM)UCSS Cisco UC Virt. Foundation Three Year - 1 serverCisco UC Virt. Foundation 5.0 SnSSo, what is correct image which...
Hi,Does anyone know how many Auto Attendant Ports has the Cisco ism-sre-300-k9 by default? Are these two part numbers below necessary?FL-CUE-PORT-2 FL-CUE-IVR-2Thank you
Hi All.I'm experiencing some problem configuring outgoing dial-peers on C2801 CME4.2. There is one BRI line, and I want only one extension to use BRI line1 only for outgoing calls and show this outgoing number (Caller id 1). The rest of extensions sh...
Hi,Please i m new to voice and would like to know wht does abbreiated dailing means.Thanks
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