IP Telephony and Phones

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I have a customer running CUCMBE5K on a MCS server.  They are also running IPCC.They want to upgrade to the latest 9.1 versions of CUCM, CUC, and UCCX and also move to a UCS server and add redundancy.  There is no clear documented path on this proced...

How do the CDR know the phone number is international,local,etc.? I have the CDR logs which contain the phone numbers calling or called and the tags that splits the phone numbers into groups. I have a project that I want to get the international call...

Hi Guys,For business edition 3000 (BE 3000 ),i have auto attendant configured with audio file that asking users to dial by extension if they know it.I want the call to be transfered to a secretary for example if the caller did not press any button.Wh...

Hey team, My customer has bought UCS server with follow virtual licenses: Cisco UC   Virt. Foundation 5.0 (2-Socket 32GB   vRAM)UCSS   Cisco UC Virt. Foundation Three Year -   1 serverCisco UC   Virt. Foundation 5.0 SnSSo, what is correct image which...