02-05-2021 11:08 PM
We have 500 SRST license bundled with Voice gateway. For testing purpose we required 5 license and same to be added in test voice gateway.
Can we take 5 license from our 500 license and add in test gateway?? Is that possible or license are associated with MAC ID of gateway and we can not upload it into any other gateway.
02-05-2021 11:19 PM
SRST licenses are RTU (right to use) so there is no actual license to load or move between any routers. You can configure SRST on any router that has the UC/Voice services enabled and use as many “licenses” as you need, aka configure any amount of phones the specific model of router supports.
02-06-2021 01:30 AM
There are router which use RTU as @Roger Kallberg mentioned and models which use smart license.Both case you can add additional 5 devices if the model supports.
Hope you are trying to configure 5 devices on a test gateway which has no UC license. in that case you can activate the evaluation mode using below commands.
For ISR G2 routers, evaluation licenses are activated using the license boot module module-name technology-package package-namecommand.
For ISR 4K routers, evaluation licenses are activated using the license boot level license-level command.
if your router has UC pack and not smart licensing enabled you can configure as many devices supported by the model and use it . No need to move the license from old router to new
If its smart licnese mode activated router, you will see compliance warning on the smart account but still you can run it on evaluation mode.
02-08-2021 07:39 AM
Since I upgraded my ISR routers to 16.12 and higher my EA is telling me I am short SRST licenses.
So I am not convinced they are RTU. Working with my account manager and the GLO team to get this sorted out.
02-08-2021 08:12 AM
You are using smart license and you have 3880 license purchased but your actual usage is 4280 and you are in short of 400 license.
if you free license available on other virtual account under this smart account you can transfer to cover this shortage.
You are not using RTU license model.
02-08-2021 08:23 AM
Sorry I should have stated that the 3880 were provided by licensing TAC on a temporary basis.
I thought both you and Roger said they are RTU (which was also my understanding) which would mean I can use as many as I'd like?
I tired changing the my ISR configs for max-ephones to the number of devices I would need per SRST location and the total number of licenses required has not changed. I have waited for the router to check in and the numbers have not adjusted.
02-08-2021 08:34 AM
It is RTU up to the point until you start to use Smart Licensing on the router, as explained by @Nithin Eluvathingal.
02-08-2021 08:36 AM - edited 02-08-2021 08:39 AM
AFAIK Max-phones doesn't change the license usage, On CME its based on the Phone/Voice register pool configured. So the same will be for SRST, it will be based on the number of phones registering on SRST mode.
02-08-2021 09:10 AM
Thanks for the replies. Cisco needs to correct this for me up to the number of knowledge workers (I believe 5 or 10% growth is allowed) I purchased license for under for collaboration agreement.
02-08-2021 09:30 AM
EA, it allows 20% growth. But not sure how they do it. Better to open ticket With Licensing TAC.
02-08-2021 09:55 AM
I have a ticket open for quite some time. They are telling me only my account manager can resolve this issue.
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