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Enthusiast

Ucnx upgrade failed from 8.5 to 8.6 on VMWare

Unity Connection upgrade fails from 8.5.1.10000-26 to 8.6.2.20000-2

ISO image used is : UCSInstall_UCOS_UNRST_8.6.2.20000-2.sgn.iso

System specification

System version: 8.5.1.10000-26

VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU           E5640  @ 2.67GHz, disk 1: 200Gbytes, 6144Mbytes RAM

Attached upgrade logs

Pls. suggest, what could be wrong?

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Collaborator

Hi

You will have to use COP files before upgrading.

ciscocm.refresh_upgrade_v1.1.cop.sgn

This file is same for UCM, Unity Connection, CUCMBE5k (and IME).

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

View solution in original post

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Hall of Fame Community Legend

Hi Rajesh,

You are most correct my friend

The .cop and install files are identical between Unity Connection

and CUCM. And the "refresh" requirements to move to 8.6 are identical as well.

Cheers!

Rob

View solution in original post

4 REPLIES 4
Highlighted
Collaborator

Hi

You will have to use COP files before upgrading.

ciscocm.refresh_upgrade_v1.1.cop.sgn

This file is same for UCM, Unity Connection, CUCMBE5k (and IME).

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

View solution in original post

Highlighted

Thanks a lot,

COP file is same for CUCM and Ucnx

Even upgrade from 8.5 to 8.6 version is also same for CUCM and Ucnx?

ie UCSInstall_UCOS_UNRST_8.6.2.20000-2.sgn.iso ?

Rgds

Rajesh

Highlighted
Hall of Fame Community Legend

Hi Rajesh,

You are most correct my friend

The .cop and install files are identical between Unity Connection

and CUCM. And the "refresh" requirements to move to 8.6 are identical as well.

Cheers!

Rob

View solution in original post

Highlighted

Dear Rob

After upgrading this patch, Ucnx upgrade we through well.

ciscocm.refresh_upgrade_v1.1.cop.sgn

But for CallManager, even after upgrade also, upgrade fails inbetween.

Publisher is upgraded. But subscriber upgrade is failed two times.

Is there any other posibilites, why upgrade from 8.5 to 8.6 failing ?

Here I have attached the logs I got during upgrade, two failed upgrade log files attached.

Current version of CUCM-SUB is 8.5.1.10000-26 (running on VMWare)

upgrading to 8.6.2.20000-2

After approx. 90 minutes during upgrade it endup with error.

admin:show version ac

admin:show version active

Active Master Version: 8.5.1.10000-26

Active Version Installed Software Options:

ciscocm.refresh_upgrade_v1.1.cop

admin:show version in

admin:show version inactive

No Inactive side available

Pls. advice.

Rgds

Rajesh

Message was edited by: RAJESH KUMAR

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