04-30-2018 01:01 PM - edited 03-17-2019 12:43 PM
I am trying to disable Web Access on all of my phones. I'm going through the bat tool/update phone/-query for each model type. So far 7942,7945,7962,7965,8831 have all worked to disable web access. However when querying for 7925 phones, and clicking submit the webpage just sites there. Same story for 7937.
I've attached the setting I'm selecting.
Has anyone else had this issue?
Solved! Go to Solution.
05-03-2018 09:22 AM
Suggestion: Set the Enterprise Phone Configuration "Web Access" setting to Disabled. Then check your Common Phone Profiles (hopefully you don't have too many) to make sure it is disabled at that level as well. If Web Access has been enabled manually on individual phones you'd have to do some kind of BAT query to find them, but the Enterprise Phone Configuration will catch everyone else.
04-30-2018 02:43 PM
Hi there
I assume you already have the checkbox ticked when you're doing the BAT query. Might be a dump question, did you restart the phones right after the change.
Hope this helps!
Cheers
Rath!
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05-01-2018 05:25 AM
05-01-2018 07:26 AM
Hi there
Seems weird and might be hitting a bug. Could you try upgrading the phone firmware and give a shot. Please let me know how it goes
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
04-30-2018 05:27 PM
05-01-2018 05:20 AM
05-01-2018 07:53 PM
05-02-2018 05:50 AM
Did you try different browser?
05-02-2018 05:53 AM
Tried in Chrome, Firefox and IE.
05-03-2018 09:22 AM
Suggestion: Set the Enterprise Phone Configuration "Web Access" setting to Disabled. Then check your Common Phone Profiles (hopefully you don't have too many) to make sure it is disabled at that level as well. If Web Access has been enabled manually on individual phones you'd have to do some kind of BAT query to find them, but the Enterprise Phone Configuration will catch everyone else.
05-03-2018 09:49 AM
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