Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a solution that use CME as SRST. I have 5 t1's into the gateway. DOes anyone have a sample config using this scenario. I cannot get it to work inside the customer as an internal call (BACD) or from the PSTN. I do have the BACD config guide. Ga...
We have a single cluster hosting multiple sites with EM enabled for all users. All external calls including emergency calls are routed out a SIP trunk hosted in a central datacenter. There are no local gateways at any site. As a result when EM user...
I have a cluster with 500 phones registered .. (CUCM 11.5) Is there any way to disable CORPORATE directory access to 300 phones ? thanks ,
We have a large campus with multiple buildings. currently on the old phone system if a user from anywhere on campus dials 911, a phone(s) in main security office rings and the staff can listen to the call in order to help locate the user on the camp...
Hello there, I am having the issue with QoS on 4500-X running in VSS. Basically I cant see any packets being transmitted as per policy-map (the counter reads 0). The topology is like this: 3850----trunk-----4500x-----trunk-----Cloud Provider I ha...
I upgraded WLC from 7.6.130.0 to 8.0.152.0 version in WLC 2500 and after upgrade, sometimes the 1700 and 2700 series APs keep on disconnecting and its very hard to reconnect back. But my old APs 1130 APs are working well. Anyone faced such issues ...
Hi all， I am configuring Extension Mobility for all employees. Is there a way to configure Device Profile for all users instead of configuring it per user per phone model and per DN. Also, it there a way to address the location with 911 call while ...
So I'm really not a voice expert but manage a voice system and have spent my day trying to figure out how to block toll fraud from our phone system. I was thinking of using a voice translation-rule to block outgoing called numbers that match the area...
When scheduling a call via TMS adding an audio template with DTMF tone entries the dtmf tones are never dialed. The Intercall conference bridge is dialed but you never hear the DTMF's being dialed so you have to manually enter the DTMF's from an endp...
Hi!We´re running system version 11.5.1.12900-21 and our users are lucky to have the short dial numbers and the abbreviated dial function, but they´re also complaining when using this feature. The 8811 is able to display four softkeys at the same ti...
Hi, This is CUCM 11.5 (11.5.1.12900-21). The customer wants a group of phones to ring simultaneously for incoming calls, and for the caller to receive Busy if all the phones are in use. The problem that I find is that a ringing line is treated as...
Hi, is there a way to do a factory reset remotely? i had a look on the terminal via ssh but cant find anything thanks
Hello! I have Cisco CP-8865 configured with asterisk. If I call from other phones connected to asterisk to this cisco phone, calls going well (because INVITE to cisco comes from sip proxy(asterisk)) But if I call directly to this cisco, without sip...
Hi Teamhow do i stop this error in the log ?the PBX vendor says it is not an issue with his PBX.we started both my GW, and his PBX already.I already saw the two bugs: CSCeh41216 , and in CSCdw42772and it says no workaround.what are the exact steps ...
Hi All Thanks in advance !!! I came across a very new and rare issue today and its related to Missed Calls Duration in CDR. When I see the duration, it is showing as 0 seconds but the time difference between Call Start and Call End is more than...
