Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a 7832 currently running firmware sip7832.11-0-1MPP-477.loads that I can't get to register with CUCM ver10.5. I've installed the device pack and confirmed all the files are on TFTP. My thought is that it wont register with CUCM because it ha...
I have not seen anything that says this is possible. But has anyone found a way where callers who are in a Queue can press a digit to get out off the queue, which would call somewhere ? Thanks,
Hi All Can anyone tell me how you would enable vpn on a phone from my home to connect to my call manager at my HQ. Does the phone have built in VPN ? Cheers Carl
Dear, We have a contact center 10.5 running with a customer with a master & slave server. We are receiving a weird error while logging people into the finesse web application to take calls.So when they attempt a login; They get the following error: G...
Hello, I am trying to mask the internal caller ID on Call Manager 7.0.2 from showing the directory number. In the phone's Directory Properties page, I have replaced the line 1 Display (Internal Caller ID) to show Private (0000). When I call a tel...
greentings We have two sip trunk that communicate with the PSTN through I have the Interns 87 ... come out by dial-peer 201 and the interns that start with 90 .. come out by dial-peer 202 both go out with 0XXXXXX Is there any way to configure it to ...
I have one issue, when I debug isdn q931 on branch voice gateway, it says no resource available, what's the root cause and how to resolve it? I debug in headquarter voice gateway, there is no output, what's the root cause? thanks
Hi I need to ADD a diversion header to a SIP message in CUBE but ONLY if I see a specific number in the From header (or in some cases the P-Asserted-Identity header). I think this is possible, but I'm not sure of the correct entry for this in CUBE....
Hi everyone, I have a mixed Shared line configuration on my CME. The extension resides as both an ephone-dn and voice register dn. When placing an incoming call to this extension the first few calls work. However, after that the users start to he...
Hi, sorry for this stupid question in advance, if there is main office in NY with CUCM and CUBE -SIPto - PSTN and remote sites at for example Chicago, LA with their own DID , how or what is the better recommendation to route calls from : 1 call from...
I'm trying to configure a vCube with a SIP provider IXICA and I have inbound calls working but outbound calls drop after 3 seconds whether answered or not. It appears as though I'm sending and ACK and right after that a SIP "BYE" message but I can'...
Hi All, If we have multiple LDAP accounts integrated with CUCM,is there any way to identify end users from which LDAP it is synchronized. I mean, if one user called X which is from LDAP A and user X is from LDAP B like that. CUCM Version 10.5 Domai...
Running UCM 11.5, LDAP integrated with AD. I have a handful of end users who have access to PhoneAdministration permissions group so that they can add/modify/delete phones etc. Works fine. I tried to add the same roles/privileges to another user...
Hello, I have two IP phones:Phone A, Ext: 101001Phone B, Ext: 101002I want to allow the 4-digit dialing. Therefore, I created a translation pattern to translate 10XX to 1010XX, in the same time I do not want the caller and called party to see the tra...
I have problem with a H323 gateway and HSRP, when the call is for the secondary gateway I have one way audio, I did a capture in the gateway and all traffic is coursing by the virtual IP (172.16.11.3), so when I unsubscribe the primary gateway I have...
