Physical Security

Post some NTP changes and a VSOM upgrade from 7.6.x to 7.8.0, I'm experiencing sporadic recording and streaming video (small lab environment with 8 cameras, single video VLAN).  See screenshot of SASD with obvious gaps in recorded info, and every so ...

Hi guys, I'm fron Namibia, WIndhoek I've never worked on a Physical Access Server before, and was tasked to connect a buzzer / REX style button to a Cisco Gateway, which in turn are managed by a CPAM session. The idea is for clients and reception ...

I have setup retention policies for my cameras but recordings are not deleted. Most of my cameras can keep recordings for only 25 days but I have some recordings of 2016. I don't understand what is going on or if I missed something. VSOM version : 7...

Hi,  We have blocked Youtube Hd videos under Global policy->Applications->Application settings. But, it is not working for the end users. All high definition videos are opening under Youtube.  How to solve this..? Anybody please give us a solutio...

Hi, is there a particular logging level that will capture user failed login attempts?

Hello. I have VSM 7.9.0 and cameras CIVS-IPC-6000P firmware 2.8.0-297. I create a template with motion recording only. In the section “Padding” I enter 10 seconds and the server should record 10 seconds before and after the event occurs, but it does ...

Hi all.  Recently I've had multiple drives fail on a CIVS-MSP-4RU.  Its occurred about 4 times and each time I've removed or placed a drive elsewhere and did a factory default and then got to VSOM/VSMS 7.5.1.  After getting everything up and running,...

I am getting the attached error when attempting to add two cameras that are in a remote subnet to VSOM. I havent been able to find documentation regarding this error specifically. I am able to view the camera streams on the webpages for the respectiv...

Not able to repair the media partions using XFS_repair commands can anyone help in this regard.

This is the error message of the server. Can anyone help in this regard. Date Time : March 31, 2017 4:59:43 AM Type : Device : VsomServer01 Server : VsomServer01 Description : Load Average MAX limit: [150] state: [183] top - 08:50:16 up 15:09, ...

I have an interesting challenge on VSM v7.9.  I have a bank of 9 feeds from Cisco and Axis cameras in a 3 x 3 Video pane, all with motion detection.  The Camera Template has an Alert set on Motion to push video to a Wall.  There is no recording Right...

I have a few 7070 cameras and need to send the video to someone that does not have the software nor do they want to install it. Is there a way to send a clip that the person can zoom & pan around?

Has any one been able to get SASD video viewer or the full client working on Windows server 2012 R2 i get the following error on starting the application' the program cant start because mc_dec_avc.dll is missing' thanks