Physical Security

Can anyone explain to me what exactly happens when the event 'reader decode failed' occurs?  The Log Code is GW.EV_READER_DECODE_FAILED.  There is not any additional information given in the event details.  I assume that the RFID reader was unable to...

Hello all,I've got a Cisco 2900 PTZ.  Through VSOM I can pan/tilt but I have no zoom capibility.On the camera configuration I have the camera type set to:  Cisco 2900 Series IP CameraTo compound the issue... I can not access the web interface of the ...

Hi,  I have a problem with PTZ camera , I can't add the PTZ camera on VSOM , please see the attached file for your help.Thank you,

Hi,I have another problem. I have configured my LMR and RMS router which is a 2811. I have also completed configuring my IPICS server. But I can't seem to make it work with my 2 radio brands. I have a pair of Kenwood radios and a pair of Motorola rad...

Hi all,We have 2 CIVS-MSP-1RU servers with SUSE pre-installed and one really strong PC with Windows 7 and 4GB of RAM. I have configured VSOM in both but I am a bit confused about the Matrix client. Can i use the Matrix client on onw of these 2 SUSE s...

Hello,i have a problem with the NTP Client from VSOM 6.3.2.The server lose the time after a reboot. When i start the NTP-Client manuel, than the time is correct.start NTP-Client:/etc/init.d/ntp startWhen i use the command "ntptime", i get the followi...

Can anyone tell me how to customize button on cisco joystic pad ? for PTZ camera purpose.thanks,

Does anyone have seen this error? We have a user experience this error, but when I login with a different account, that feed shows up just fine. Checked the Roles, everything is fine.  We're running 6.3.2 MR1

HiWe are using HID Readers and Mifare cards on CPAM, we received the message Reader Decode Failed when we swipe the cardDoes anyone know how to setup creditials/ template for the HID readers within CPAM                 

I was told by my buyer that CISCO ASA 5510-BUN-K9 is obsolete. Could you please confirm if this information is correct?

Hello,I have a problem with the Cisco VSOM (Version 6.3.2).The Server Status is false.The display of the HDD capacity is not available. See the picture.What should I do to ensure that the status is displayed correctly.Kind regards The mrtg service is...

I have two doors that give me DHO (Door Held Open) alarms with non-functional PIR's.  Isn't the PIR the device that differentiates the DHO from the DFO (Door Forced Open) alarm?  Shouldn't I be getting a DFO alarm when this door opens from either sid...

I blew out a vsom stand vsms msp ru's so that I can have two stand alone boxes (both vsom & vsms on one box) one for lab and the other for production . .One one box I am able to get it up and running on 6.3.2 on the other I have have created my raid0...