Services Discussions

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Please note that this community is not as active as the Smart Net Total Care community
You might get an faster answer about Services, Support, and PSIRT APIs and the API Console there.

Forum Posts

Hello everybody. Regarding the CASE API (https://developer.cisco.com/docs/support-apis/#!case), is there a way for gathering cases that belong to a specific customer? The API has only GET based on case ID, contract and user assigned. If not, is there...

Hello,Using the Product Information API and based on documentation below.orderable_statushas 3 possible values O = ORDERABLEN = NON_ORDERABLEEOX = End of LifeBut in my query it always shows empty.Cisco Public------------------------------------"produ...

angelest by Level 3
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  • 1 replies
  • 0 Helpful votes

Hi all, I am currently trying to retrieve information from Cisco CCW-R's REST API as described on devnet, using the APIs on the developer portal. I keep getting responses that my application's access to the API has been revoked. Is there a special pr...

Hi I have been using Cisco APIs to get EOX detail of devices. It works 70% of the time. Rest of the time - it either returns error or null. Please help I am hitting following URL:https://api.cisco.com/supporttools/eox/rest/5/EOXBySerialNumber/1/seria...

Hi Team! I'm in a project with a customer that we enable the services API's to connect the Cisco Products and Smart Net Total Care contracts in the customer web page, we have search many API's in the Developer Portal and we want to know if these cond...

margome2 by Cisco Employee
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  • 1 replies
  • 0 Helpful votes

Resolved! Cisco Support API

Hello All, I've got a question regarding the Cisco Support APIs. We are currently developing an internal software which should do some API requests in order to get the EoL Dates for our devices. However it is not so clear to me how to do these API re...