- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-2020 11:21 AM
Hello,
We already did some successful upload recently to the sntc portal but the serial numbers are not appearing on the portal and when we download an inventory excel report, also, the serial number do not show up.
Regards,
Solved! Go to Solution.
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-2020 12:23 PM
Hi,
Please make sure that default collection profile (SNTC) has been used for collection and upload. If any further question, please provide company name and inventory via private message.
Thanks,
Supriya

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-2020 12:23 PM
Hi,
Please make sure that default collection profile (SNTC) has been used for collection and upload. If any further question, please provide company name and inventory via private message.
Thanks,
Supriya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-12-2020 12:43 PM
Hi,
I uploaded it again and it appeared.
Thank you for your help.
